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Successful Digital Transformation in Law firms: A Question of Culture Isabel Parker 9781787423824

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*Understand what digital transformation means in a law firm context *Explore the cultural barriers to transformation, and learn how to overcome them *Gain insight from the operating models of successful digital businesses *Develop a business case and practical strategy for digital transformation *Understand the importance of diversity and purpose in driving digital change *Manage change and adoption challenges *Build on learnings from the COVID-19 crisis to accelerate digital transformation As law firms take stock in the aftermath of COVID-19, there is an opportunity to rethink the law firm operating model for the next decade and beyond. The crisis has reinforced the importance of agility and resilience, and the critical role digital technologies play in client service. For law firms, digital transformation should no longer be viewed as an indulgence, but as an urgent necessity. For those that embrace this challenge, the rewards, for both clients and colleagues, will be substantial. Written by one of the most respected leaders of law firm innovation, this book will help those contemplating or leading digital change in law firms to develop and execute a compelling digital transformation strategy. With a particular focus on the cultural and organisational challenges inherent in a law firm partnership, the book provides practical advice on how to effect meaningful and sustainable change. This invaluable guide for law firm leaders, lawyers, and those leading digital change in a law firm includes plenty of best-practice examples from outside as well as inside the legal profession. The book provides valuable insight for start-ups and technology providers looking to partner with law firms, and for aspiring lawyers starting their professional careers. Along with practical guidance on shaping digital transformation, this engaging work will give the reader a comprehensive overview of the competitive landscape in legal services, sharing diverse perspectives and case studies from leaders from different parts of the legal sector.
Reviews
Law firm partners will realize quickly that Isabel Parker has not pulled any punches in her concise, direct and highly informative presentation of the digital transformation imperative for law firms and how they must rethink traditional approaches to successfully transform. Her own law firm experience, extensive research and talent for clarity combine here to deliver great insights. Almost all law firms give consideration to their culture, but Parker's treatment of the subject is among the best as she provides an in-depth explanation of what it is, why it should matter to law firms and how firms can develop a culture that fosters digital transformation. The insights from this book will be of equal value to inhouse corporate counsel undertaking transformation initiatives. As a general counsel and student of digital transformation for many years, I will highly recommend this book as 'required reading' to law firm partners and my inhouse team alike! -- Bill Deckelman
Thoroughly enjoying Isabel Parker's book on successfully implementing digital transformation. Although it's predominantly for law firms, the principles apply to in-house as well. Highly recommend! -- Eletra Japonas
This is a much-needed work, few (if any) legal professionals are more qualified by dint of experience, contacts and skill than Isabel Parker to deliver these timely messages. The book is very well written, edited and laid out as a pure visual and production matter, is well documented (but not excessively or annoyingly) by endnotes, and most of all, is well supported on all key points by case studies and interviews. The latter, importantly, are not just from law firms, but as appropriate, from digital leaders outside the legal profession. Both lend additional credibility. The author's approach is fair and balanced; she recognizes both the undeniable strengths and current limitations in a rapidly transforming world of the traditional law firm model. She offers several plausible paths that firms can take in order to adapt, while being keenly realistic about the likely challenges to be faced and difficult choices to be made by law firms that will rise to the challenge and earnestly commit to putting client service first in today's (and tomorrow's) world. While focused on law firms, there are many lessons that can apply directly or with slight adaptation to in-house legal departments that are embarking on similar transformation journeys. These lessons are also helpful to corporate legal departments in terms of evaluating law firms' innovation credibility and in picking a core group with which to partner. Similarly, vendors to both law firms and legal departments will find Ms. Parker's insights very valuable since they provide such deep context and visibility into the workings of such a key element of the legal profession. The focus on culture is spot on and often under-appreciated; somewhat similar challenges apply in-house since so many in-house attorneys are products of the same law firm culture (and to be sure, educational system and culture of exceptionalism). They still carry some of these characteristics. As such they are often a sub-culture within their corporations, even when the corporation's dominant culture is more dynamic and innovative. They (myself included) need to recognize this as we seek to adapt and transform. The author's insights - and the cited research findings - about the importance of cognitive diversity, pluri-disciplinary teams and minimizing the lawyer v. non-lawyer dichotomy when evaluating new ideas apply in both worlds. Very well worth the cost and time spent in reading, highlighting and annotating carefully. -- Robert Dilworth * Managing Director & Associate General Counsel Bank of America *



Book Information
ISBN 9781787423824
Author Isabel Parker
Format Hardback
Page Count 341
Imprint Globe Law and Business Ltd
Publisher Globe Law and Business Ltd

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