This book provides a road-map to successful implementation of strategic outsourcing programmes, providing down-to-earth approaches to outsourcing decision making and programme management, based on a grass-roots understanding. A practitioner-focused book for business leaders and managers providing a holistic view of strategic outsourcing, covering the three essential pillars of success: risks, rewards and relationships. The author shows how business leaders can transform organisational business models, structures and mind-sets, taking the reader on a journey through the book's fifteen chapters, helping the reader truly grasp: the drivers for change as a result of globalisation and convergence and their impact on organisational strategies; how outsourcing can transform the various processes and functions of an organisation; the impact outsourcing is having on various industry vertical sectors; the eight foundations of successful strategic outsourcing programmes, which when combined with strategic decision-making knowledge, guarantees that organisations embarking on the strategic outsourcing journey, derive the transformational benefits they seek.

About the Author
Dr Bharat Vagadia is a leading authority on Telecommunications, Managed Services and Outsourcing and has been involved in Managed Services and Outsourcing throughout his career. Dr Vagadia is a director of an outsourcing research and advisory firm (www.Op2i.com), is a Board Director of the UK National Outsourcing Association, the founder of a software-as-a-service decision governance system (www.GovernanceDirector.com), an advisor to the International Telecommunications Union (ITU) on policy and regulatory affairs, and teaches on MBA programs at UK business schools.


Book Information
ISBN 9783642222085
Author Bharat Vagadia
Format Hardback
Page Count 228
Imprint Springer-Verlag Berlin and Heidelberg GmbH & Co. K
Publisher Springer-Verlag Berlin and Heidelberg GmbH & Co. KG