Social media use is a confounding aspect of organisations, aiding interconnection, communication and productivity. Its use has undoubtedly impacted on human resource management and the establishment of harmonious contemporary employment relationships. Its use challenges the traditional boundaries which existed between work and privacy and in doing so seemingly increases organisational power and management control.

This book discusses the impact social media has on work; how it is used to stage the organisation, self-identity, power and control using four conceptual themes: Adoption, shaping and staging of social media in organisations; digitised regimes of power, control and surveillance; evolving identity, employee voice and dramaturgical performance online, and employee forms of resistance, sousveillance and social media misbehaviours. These themes are brought to life through the lived experiences and narratives of workers who hold roles in human resources, management, and frontline operations. This approach highlights a unique multi-perspective on social media use by giving voice to these workers. The book uses these individual narratives to reposition the ways employees utilise social media for sousveillance, dissent and resistance purposes. In doing so, the book encourages wider debate, critical reflection, and self-reflexivity on rarely discussed management approaches or (mis)behaviours associated with social media use and their profound implications for power dynamics in organisations.

About the Author

Claire Taylor is a Principal Lecturer in Human Resource Management at Nottingham Trent University. Her research interests and recent publications have focused on employment relations, social media use, identity, emerging surveillance and sousveillance practices, organisational (mis)behaviour, and the impact these have on freedom of expression, employee voice, management approaches and power dynamics at work.

Book Information
ISBN 9780367683764
Author Claire Taylor
Format Hardback
Page Count 254
Imprint Routledge
Publisher Taylor & Francis Ltd