null

Recently Viewed

New

Shared Services in Local Government: Improving Service Delivery by Ray Tomkinson 9780566087233

No reviews yet Write a Review
RRP: $174.15
$151.81
Booksplease saves you

  Delivery: We ship to over 200 countries from the UK
  Range: Millions of books available
  Reviews: Booksplease rated "Excellent" on Trustpilot

  FREE UK DELIVERY: When you buy 3 or more books on Booksplease - Use code: FREEUKDELIVERY in your cart!

SKU:
9780566087233
MPN:
9780566087233
Available from Booksplease!
Availability: Usually dispatched within 5 working days

Frequently Bought Together:

Total: Inc. VAT
Total: Ex. VAT

Description

Despite the pressure for local councils to follow the lead of the private sector and develop shared service and partnership arrangements, the barriers in terms of culture, differences in priorities across councils and lack of experience are formidable - yet this is the most likely source of meeting government targets for reduced overheads and improved organizational effectiveness. By using extensive case studies drawn from across local councils in England, Ray Tomkinson explains the implications of sharing service delivery, addresses concerns about loss of control and accountability, and demonstrates the potential advantages. He shows how to set up collaborative ventures, formal partnerships, shared service centres or special purpose vehicles, while pointing out possible pitfalls, thus enabling senior managers to follow all the necessary project steps to create an appropriate shared service. It seeks to examine the evidence of the cost, effectiveness and quality improvements achieved from sharings. This ground-breaking book has been written for everyone in local government; it explores the political and cultural barriers, and legislative/legal framework for joint workings, explains how to find an appropriate governance vehicle, and how to gain the commitment of partners. It deals with political and managerial concerns, risk aversion and parochial issues, and the possible impact on the reputation and performance of both sharers. Shared Services in Local Government is the only comprehensive study for the UK and it will ensure any public sector organization pursuing this route is able to approach the task of creating a shared service with a real understanding of the issues involved.

About the Author
Ray Tomkinson is a consultant specializing in public sector performance improvement. A period as a Best Value Inspector gave him wide experience of Strategic Partnerships and for a year he was the project manager of the innovative shared services initiative by the Welland Partnership, an ongoing alliance of five different local authorities: East Northamptonshire District Council, Northamptonshire; Harborough District Council, Leicestershire; Melton Borough Council, Leicestershire; Rutland County Council; and South Kesteven District Council, Lincolnshire.

Reviews
'This book explains in considerable detail the implications of sharing service delivery, addresses concerns about loss of control and accountability, and demonstrates the potential advantages and I know of no other effort made previously to evaluate whether sharing actually improves things faster than traditional methods of improvement' John O'Halloran, Local Government Director, Serco



Book Information
ISBN 9780566087233
Author Ray Tomkinson
Format Hardback
Page Count 234
Imprint Gower Publishing Ltd
Publisher Taylor & Francis Ltd
Weight(grams) 453g

Reviews

No reviews yet Write a Review

Booksplease  Reviews


J - United Kingdom

Fast and efficient way to choose and receive books

This is my second experience using Booksplease. Both orders dealt with very quickly and despatched. Now waiting for my next read to drop through the letterbox.

J - United Kingdom

T - United States

Will definitely use again!

Great experience and I have zero concerns. They communicated through the shipping process and if there was any hiccups in it, they let me know. Books arrived in perfect condition as well as being fairly priced. 10/10 recommend. I will definitely shop here again!

T - United States

R - Spain

The shipping was just superior

The shipping was just superior; not even one of the books was in contact with the shipping box -anywhere-, not even a corner or the bottom, so all the books arrived in perfect condition. The international shipping took around 2 weeks, so pretty great too.

R - Spain

J - United Kingdom

Found a hard to get book…

Finding a hard to get book on Booksplease and with it not being an over inflated price was great. Ordering was really easy with updates on despatch. The book was packaged well and in great condition. I will certainly use them again.

J - United Kingdom