In 1997 Amazon started as a small online bookseller. It is now the largest bookseller in the US and one of the largest companies in the world, due, in part, to its implementation of algorithms and access to user data. This Element explains how these algorithms work, and specifically how they recommend books and make them visible to readers. It argues that framing algorithms as felicitous or infelicitous allows us to reconsider the imagined authority of an algorithm's recommendation as a culturally situated performance. It also explores the material effects of bookselling algorithms on the forms of labor of the bookstore. The Element ends by considering future directions for research, arguing that the bookselling industry would benefit from an investment in algorithmic literacy.

Amazon's algorithms guide you to the book it wants to sell. Is that the book you wanted to buy?

Book Information
ISBN 9781009339698
Author Anna Muenchrath
Format Paperback
Page Count 96
Imprint Cambridge University Press
Publisher Cambridge University Press