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This is Service Design Thinking: Basics, Tools, Cases by Marc Stickdorn
RRP: £33.00Booksplease Price: £27.47How to design and market services to create outstanding customer experiences Service design thinking is the designing and marketing of services that improve the customer experience, and the... -
This is Service Design Thinking. Basics - Tools - Cases Marc Stickdorn 9789063692797
RRP: £29.99Booksplease Price: £21.99This is Service Design Thinking introduces an inter-disciplinary approach to designing services. Service design is a bit of a buzzword these days and has gained a lot of interest from various fields... -
This Is Service Design Methods: A Companion to This Is Service Design Doing by Marc Stickdorn 9781492039594
RRP: £39.99Booksplease Price: £28.23In this book, you'll find 54 hands-on descriptions that help you do the key methods used in service design. These methods include instructions, guidelines, and tips-and-tricks for activities within... -
The Pricing Sprint: 12 Steps to Unlock the Power of Pricing Jenny Millar 9781399430807
Booksplease Price: £28.87"A brilliant, step-by-step guide to aligning price with customer behaviour."Rory Sutherland, Vice Chairman, Ogilvy GroupHave you ever felt that your business is leaving money on the table?...