Hailed by Time magazine as the "leading evangelist of quality," Philip Crosby has emerged as one of the century's greatest management thinkers. Now, in this autobiography, the person most responsible for the quality revolution in American business shares the ideas and insights he's gathered over the course of an eventful, forty-year career. A talented storyteller, Crosby recounts his years as vice president of ITT, his working relationship with the legAndary Harold Geneen, and the launch--and re-launch--of his own consulting practice. Quality and Me is an intimate, informative portrait of the man who changed the way quality management is practiced today.

About the Author
PHILIP CROSBY is chairman and CEO of Philip Crosby Associates II, based in Winter Park, Florida. He is the author of twelve books, including Quality Is Free, which sold more than two million copies, and The Absolutes of Leadership (Jossey-Bass, 1997).

Reviews
"Phil Crosby deserves his high place in the history of the qualitymovement and this fascinating personal account is filled withwisdom and useful ideas." (Arthur J. Swersey, professor ofoperations research, Yale School of Management)

"Leave it to a top pro like Philip Crosby to separate the practicalfrom the faddish. He meshes the fascinating story of his careerwith another rich load of business lessons. Either of those wouldbe worth the price. In Quality and Me he gives us both. Bravo!"(William L. Simon, author, On the Firing Line and High VelocityLeadership)



Book Information
ISBN 9780787947026
Author Philip B. Crosby
Format Hardback
Page Count 272
Imprint Jossey-Bass Inc.,U.S.
Publisher John Wiley & Sons Inc
Weight(grams) 506g
Dimensions(mm) 254mm * 162mm * 28mm