Description
This book focuses on other aspects of process modeling beyond notation that are very important to practitioners.
About the Author
John Long is a process architect and BPM consultant. He has over 30 years of experience in the software, energy, banking, government, telecommunications, and crop science industries. He was the process architect for the IBM Tivoli Unified Process and participated in the eTOM interfaces with ITIL. John is the author of ITIL 2011 At a Glance (Springer).
Book Information
ISBN 9780128009598
Author John Long
Format Paperback
Page Count 96
Imprint Morgan Kaufmann Publishers In
Publisher Elsevier Science & Technology
Weight(grams) 180g