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Personalising Public Services: Understanding the Personalisation Narrative by Catherine Needham 9781847427601
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Personalising Public Services: Understanding the Personalisation Narrative by Catherine Needham 9781847427601

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Description

Personalisation - the idea that public services should be tailored to the individual, with budgets devolved to the service user or frontline staff - is increasingly seen as the future of the welfare state. This book focuses on how personalisation evolved as a policy narrative and has mobilised such wide-ranging political support. It will be a valuable resource for undergraduate and postgraduate students in public policy and social policy and for researchers and practitioners working in related fields.

Book Information
ISBN 9781847427601
Author Catherine Needham
Format Hardback
Page Count 216
Imprint Policy Press
Publisher Policy Press
Weight(grams) 156g

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