Human service organizations (HSOs) are faced with challenges and opportunities ranging from improving effectiveness and efficiency to advancing diversity, equity, and inclusion. However, organizational change can be a difficult process and does not occur without a catalyst. Organizational Change for the Human Services presents an evidence-based conceptual framework for planning and implementing change within HSOs. This book outlines the process for organizational change from identifying a problem to following a strategy for success. Thomas Packard presents discussions on various methods such as team building, employee surveys, cultural change, organization redesign, and intrapraneurship. Case examples demonstrate how individuals can put theory into practice within their organizations. Written for current and future HSO leaders, this book delves into the tactics and change methods that will help guide individuals to enact change within their organizations. Packard has created an invaluable resource for HSO leaders who aspire to provide the best services and care for the clients and communities they serve.

About the Author
Thomas Packard, MSW, DSW, is Professor Emeritus in the School of Social Work at San Diego State University. He has twenty years of experience as an organization development consultant focusing on governmental and nonprofit organizations. He received his doctorate in social welfare at UCLA, where he also studied in the Graduate School of Management and the Center for Quality of Working Life.

Reviews
For anyone interested in changing a human service organization to better serve clients, Packard's book is an invaluable resource ... While the book is solidly grounded in theory and empirical evidence, the author's primary focus is how change practitioners can realistically improve the effectiveness of organizations that serve diverse, vulnerable, and disenfranchised populations. I expect this book will be an indispensable companion for practitioners, students, and scholars alike. * Rino J. Patti, Professor Emeritus, University of Southern California *
With an increasing need to effectively respond to our society's grand challenges, Dr. Packard provides an outstanding description and rigorous analysis of the latest evidence-based organizational practices to leverage change. The accessible narrative, real-world examples and thought-provoking questions will allow readers to enact positive change within their organizations, communities or groups. * Erick Guerrero, PhD, Founder / Director, I-LEAD Institute, Research to End Healthcare Disparities (REHD) Corp *
Dr. Packard has written an outstanding, comprehensive, easy-to-read, and practical textbook on another topic of critical importance. Dr. Packard has skillfully provided a well laid out, up-to-date, and comprehensive synthesis of the relevant research and practice-based information about what facilitates successful organizational change efforts. * Nina Esaki, PhD, MSW, MBA, Assistant Professor, Department of Graduate Social Work, Springfield College *
This is the premier book on organizational change in human services and will be essential reading for academics and practitioners for years to come. This book incorporates the latest evidence-based research, theory, and practice on organizational change. This book will be an essential guidebook to those teaching, researching, studying, and/or implementing organizational change in human services. * Rosemary Vito, Assistant Professor, King's University College at Western University *



Book Information
ISBN 9780197549995
Author Thomas Packard
Format Hardback
Page Count 448
Imprint Oxford University Press Inc
Publisher Oxford University Press Inc
Weight(grams) 771g
Dimensions(mm) 160mm * 236mm * 33mm