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Organisational innovation in health services: Lessons from the NHS Treatment Centres by John Gabbay 9781847424785

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Description

Amid a welter of simultaneous policy initiatives, treatment centres were a top-down NHS innovation that became subverted into a multiplicity of solutions to different local problems. This highly readable account of how and why they evolved with completely unforeseen results reveals clear, practical lessons based on case study research involving over 200 interviews. Policy makers, managers and clinicians undertaking any organisational innovation cannot afford to ignore these findings.

Book Information
ISBN 9781847424785
Author John Gabbay
Format Paperback
Page Count 184
Imprint Policy Press
Publisher Policy Press

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