Description
Providing an invaluable short introduction to operations management, this book covers: definitions; product design; service design; classical processes such as Taylorism, batch and flow; emerging strategies, such as JIT, BPR; and inputs, including materials, human resource management, and customer service. This is an ideal quick reference guide for students or managers in operations management.
About the Author
R. L. Galloway is affiliated with the Leicester Business School.
Reviews
1. The Nature and Function of Operations. 2. Outputs. 3. Product Design. 4. Service Design. 5. Processes 1 - The Quest for Efficiency. 6. Processes 2 - The Japanese Way. 7. Inputs 1 - Materials and Components. 8. Inputs 2 - Labour and Plant. 9. Whither Operations - The Death of Management.
Book Information
ISBN 9780415125680
Author R. L. Galloway
Format Paperback
Page Count 128
Imprint Cengage Learning EMEA
Publisher Cengage Learning EMEA
Weight(grams) 160g
Dimensions(mm) 190mm * 129mm * 12mm
About the Author
R. L. Galloway is affiliated with the Leicester Business School.
Reviews
1. The Nature and Function of Operations. 2. Outputs. 3. Product Design. 4. Service Design. 5. Processes 1 - The Quest for Efficiency. 6. Processes 2 - The Japanese Way. 7. Inputs 1 - Materials and Components. 8. Inputs 2 - Labour and Plant. 9. Whither Operations - The Death of Management.
Book Information
ISBN 9780415125680
Author R. L. Galloway
Format Paperback
Page Count 128
Imprint Cengage Learning EMEA
Publisher Cengage Learning EMEA
Weight(grams) 160g
Dimensions(mm) 190mm * 129mm * 12mm
