Human Resources & Personnel Management

A Better Kind of Compliance TrainingCompliance training succeeds when you balance the needs of not just the organization but also the employees who you hope will learn and change their behavior. In Fully Compliant, Travis Waugh challenges traditional...

Customer Service Management in Africa: A Strategic and Operational Perspective (978-0-367-14337-4, K410515)"Customer Service is Changing!" The message of 34 authors featured in Customer Service Management in Africa: A Strategic and Operational...

In an era of longer hours and shorter contracts, of tighter margins and frequent organizational change, stress can undermine both the mental health and performance of employees. A culture of resilience in the workplace, however, offers the potential to...

International Human Resource Management offers a contemporary and multilayered introduction to international and comparative human resource management for university study. It critically analyses the core issues and emerging trends in the field, with a...

The extremely positive response to the first edition of The CMO of People from both practitioners and educators spoke of the value of fresh ideas along with specific steps on how to execute them. This second edition of Peter Navin and David Creelman's...

This book highlights the changes and challenges to the role of the HR Business Partner, overviewing the emerging service delivery models for the HR function (in particular the development of shared services and outsourcing options) and what this means...

Contemporary sport could not function without the involvement of voluntary organizations, from local grass-roots clubs to international agencies such as the International Olympic Committee. Management of this sector continues to undergo profound change,...

Get on the cutting edge of organization development Practicing Organization Development: Leading Transformation and Change, Fourth Edition is your newly revised guide to successful organization development. This edition has been updated to explore the...

People are four times more likely to leave a job because of something going on in the office than for an outside opportunity. Based on research performed by the prestigious Saratoga Institute, The 7 Hidden Reasons Employees Leave offers real solutions to...

To run a successful enterprise, be it a non-profit charity, an educational entity, or a business, you have to provide a great product or service that people want. And to do that, you have to have great employees who buy into your values, your mission,...

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781626563476Author Beverly KayeFormat PaperbackPage Count 120Imprint Berrett-KoehlerPublisher Berrett-KoehlerWeight(grams) 1gDimensions(mm) 90mm * 60mm * 4mm

Clocking Out gives readers a new way to think about their careers and delivers practical advice to first assess and consolidate individual power then make thoughtful, meaningful changes and choices for a successful transition. Ten fascinating stories...

Apologies but we at Booksplease don't have a full description for this book.ReviewsRoxi's book is about hiring, growing, and keeping good employees at all levels. It's a well-written 'manual' in that it provides practical step-by-step and tested recipes...

Liven up training with new, dynamic strategies for active participation 101 More Ways to Make Training Active brings together a rich, comprehensive collection of training strategies and activities into one easy source. Designed for quick navigation,...

How may we consistently achieve effective, desirable outcomes and results, despite the current, incessant surge in organizational chaos?ACCORD, a model comprising six essential elements that underpin personal effectiveness, is provided here to assist...

Organizations constantly need to adapt themselves to stay aligned with an ever-changing and increasingly complex environment. Corporate Universities puts "smart learning" at the forefront, with strategies to secure alignment between organization and...

Human resource departments increasingly use the statistical analysis of performance indicators as a way of demonstrating their contribution to organizational performance. In this book, Steve Fleetwood and Anthony Hesketh take issue with this 'scientific'...

At long last a guidebook for employers that discusses workplace bullying from America's unrivaled leaders and creators of the workplace bullying consulting institute. Managers will learn how and why to stop bullying; prepare executives to lead the...

WINNER: CMI Management Book of the Year 2022 SHORTLISTED: Business Book Awards 2022 - Diversity, Inclusion & Equality category Good intentions are not enough - real diversity is about change. This book explains why it's our differences and how we...

Management Learning introduces the context and history of management learning and offers a critical framework within which the key debates can be understood. The book also provides an incisive discussion of the values and purpose inherent in the practice...

The small business HR professional has a unique work environment. For one, HR departments in small businesses are typically quite small, often consisting of only one or two employees. Because of this, these HR professionals are usually expected to be...

Apply predictive analytics throughout all stages of workforce management People Analytics in the Era of Big Data provides a blueprint for leveraging your talent pool through the use of data analytics. Written by the Global Vice President of Business...

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781564148988Author Linda GravettFormat PaperbackPage Count 224Imprint Career PressPublisher Red Wheel/WeiserDimensions(mm) 209mm * 133mm * 11mm

Let evidence guide your training. Your training is much more effective when your methods are based on evidence. In this third edition of Evidence-Based Training Methods, Ruth Colvin Clark offers concrete training guidance as she connects research to...

In this groundbreaking book, organizational effectiveness experts Edward Lawler and Christopher Worley show how organizations can be "built to change" so they can last and succeed in today's global economy. Instead of striving to create a...

After two decades of hands-on experience with performance management systems in some of the world's most well recognized organizations, Markle has come to propound what he calls a universal law of modern business. People hate performance reviews. Drawing...

This book helps you to become the leader of your own swarm by building its collective consciousness. A successful swarm business channels the competitive energies of all stakeholders towards collaboration. The journey from homo competitivus to homo...

Filled with helpful checklists, charts, and suggestions for further reading, this practical, comprehensive, and multidisciplinary guide takes readers through the entire case-writing process, including skills for writing both teaching cases and research...

Despite all the explicit emphasis on ""bottom-line"" results in the workplace, a great deal of confusion exists about what constitutes valued accomplishment, achievement, and the connection between training and performance. This book is aimed at...

The workplace of the future is being shaped today by Web 2.0 - a collection of breakthrough social media technologies - and the Millennial Generation, born after 1980. The entrance of these hyper-connected workers will put increased pressure on employers...

Design your succession planning strategy.Succession Planning Basics will equip you with the background and implementation tools you need to devise and execute a forward-thinking succession planning program for your organization. It offers theory,...

Coaching Leaders is written for coaches who are in the challenging position of working with leaders and helping them excel as the top executives and managers in their organizations. The book is filled with illustrative examples from Daniel White's...

International Human Resource Management provides a concise overview of the rich HR landscape in Europe to help students develop cutting-edge people management approaches.The innovative, multi-disciplinary approach of the book provides a holistic picture...

Over the past two decades the use of flexible employment relations has increased in most developed countries. The growth of temporary agency work constitutes a significant component of this development. Organizations are now facing the challenges of...

Organizations today understand that superior talent can create competitive business advantage. Executives are working with human resource managers and talent professionals to significantly improve their organization's ability to attract, develop, deploy,...

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780957275447Author Gez SmithFormat PaperbackPage Count 213Imprint Odrilea LtdPublisher Odrilea Ltd

Employee motivation is one of the cornerstones of any successful firm, yet it can be devilishly complex to nurture in a consistent and constructive manner. In The Motivation Toolkit David Kreps distills decades of experience and research to highlight the...

Sorry no description is available for this book at this time.

Sorry no description is available for this book at this time.

You have likely heard stories from friends, family members, and colleagues who quit a job because of a toxic person-an individual who belittles, shames, humiliates, shames, or bullies. You may not have realized that these individuals not only take their...