General

Chapter 5: Customers, Products, Services . . . . . . . . . . . . . 129 Close Customer Relations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130 Customer Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...

You read a book, you recommend it to a friend. That friend tells another friend. And another... until the book becomes this year's word-of-mouth sensation. This is the first to analyze the power of the 'pass-it-on' phenomenon, introducing us to the...

WINNER OF THE BUSINESS BOOK OF THE YEAR AWARD 2022! Stay one step ahead of the competition with this expert review of the most impactful and disruptive business trends coming down the pike Far from slowing down, change and transformation in business...

In any conflict, the First Alternative is my way, and the Second Alternative is your way. The fight always boils down to a question of whose way is better. This book presents a new and practical, but incredibly effective and eye-opening, way to reach...

Trade you way to financial success!Are you tired of playing the "buy-and-hope" game with your stocks? Savvy stock trader Toni Turner shows you the ins and outs and ups and downs of short-term trading. You'll learn how to buy and sell stocks on a monthly,...

The mental health pandemic manifests everywhere, not least in your workplace. As organizations around the world face health and social crises, as well as economic uncertainty, acknowledging and improving wellbeing in your workplace is more critical than...

Now in its 3rd edition, Digital and Social Media Marketing provides a practice-led approach to digital marketing. This highly regarded textbook combines academic theory with practical examples from a range of different organisations worldwide to...

What does it take to be the leader of a design firm or group? We often assume they have all the answers, but in this rapidly evolving industry they're forced to find their way like the rest of us. So how do good design leaders manage? If you lead a...

In the early 1990s, Motorola, the legendary American company, made a huge gamble on a revolutionary satellite telephone system called Iridium. Light-years ahead of anything previously put into space, and built on technology developed for Ronald Reagan's...

Write clearer business documents more efficiently This brand new self-study book is the ideal way for business people to refine and perfect their written English. It is aimed particularly at executives who communicate in written English...

This book has two aims. First, to consider how risk, crisis and security, may be linked in an organisational context. Second, to review the role of, simulation and gaming in responding to these phenomena. Historically, risk has been an established...

For decades, the manufacturing industry has employed the Toyota Production System - the most powerful production method in the world - to reduce waste, improve quality, reduce defects and increase worker productivity. In 2001, Virginia Mason Medical...

Growth unleashes benefits beyond the economic. It revitalizes organizations and invigorates the people in them, creating energy, a sense of purpose, and the glow of being on a winning team. Like the alchemy of old, it seeks to transform the everyday into...

'Stop following the news until you've read Gemma Milne's persuasive analysis of the hype and bullshit that distort our understanding of emerging science. As she shows, the starting point to grasping the genuine opportunities of AI, life sciences and...

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780440508335Author George KinderFormat PaperbackPage Count 384Imprint Dell Publishing Co Inc.,U.S.Publisher Random House USA IncWeight(grams)...

This book offers a holistic introduction to Organizational Change Management through a distinct and timely perspective of organizational change agency. It takes a highly practical and unique approach, with cutting-edge chapters on digital transformation,...

When a senior Cabinet minister dismissed corporate fears over a hard Brexit with a curt `F**k business,' it seemed emblematic of a growing distance between the country's politicians and its wealth creators. Recounted by the founder and chairman of the...

Writing your CV or getting ready to interview for a job? Chances are you have lots of questions. Should I? What if? How can I? Help! This book gives highly practical and instantly actionable advice on the 101 issues, questions and scenarios most...

Before you can present information to others, you must understand its story. Now You See It teaches the concepts, principles, and practices of visual data sensemaking. The skills taught in this book rely primarily on something that most of us...

What's wrong with the UK economy? Everyone has an opinion. But no one has an answer. Why?For decades, our economy has failed to work for ordinary citizens: stagnant wages have been combined with underemployment and rising costs of basic goods like...

"An excellent guide on how teams can effectively work together, regardless of location." STEPHANE KASRIEL, former CEO of Upwork IN TODAY'S MODERN GLOBAL ECONOMY, companies and organizations in all sectors are embracing the game-changing benefits of the...

WALL STREET JOURNAL BESTSELLER Add 50% to 100% to Your Sales In 5 Minutes Per Day 5-Minute Selling presents a proven, simple process that can double your sales, even if you don t have time for an elaborate new sales system. When you spend your days...

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781523091164Author Sonya Renee TaylorFormat PaperbackPage Count 112Imprint Berrett-Koehler PublishersPublisher Berrett-Koehler Publishers

Tips and strategies to fill executive-level positions Recruiting for high-end executives requires a special skill-set, and Executive Recruiting For Dummies is here to help you add this niche talent to your arsenal. Whether you're an in-house human...

A unique perspective of classical and contemporary thinking of cultural management in one text. Understanding Cross-Cultural Management, 5th edition, by Browaeys and Price, is the ideal learning resource for those studying relevant subjects, with its...

Fiona Harrold's BE YOUR OWN LIFE COACH had great success with its powerfully inspiring message to take control of our lives and achieve our wildest dreams. Now, she shows us how in just 10 minutes each day we can accelerate towards attaining our goals...

Fiona Harrold's BE YOUR OWN LIFE COACH had great success with its powerfully inspiring message to take control of our lives and achieve our wildest dreams. Now, she shows us how in just 10 minutes each day we can accelerate towards attaining our goals...

Written specifically for non-specialists, this textbook provides a rigorous and engaging introduction to economics in the context of the business world. Striking the perfect balance between theory and practical application, it draws on interesting...

Our organizations are flooded with empty talk. We are constantly "going forward" to lands of "deliverables", stopping off on the "journey" to "drill down" into "best practice". Being an expert at using management speak has become more important in...

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781523003310Author Ali GreeneFormat PaperbackPage Count 240Imprint Berrett-Koehler PublishersPublisher Berrett-Koehler Publishers

What does a truly global manager today need to know to lead responsibly? How does he or she develop the core management competencies needed? This book uses the UN Global Compact and its Ten Principles as an overarching framework for understanding the...

Today, over half of the largest economies in the world are global businesses - controlled by the few, and impacting the many. Business clearly has the power to change the world - but what if we, as individuals, had the power to change the world of...

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781523095261Author Samantha SladeFormat PaperbackPage Count 192Imprint Berrett-Koehler PublishersPublisher Berrett-Koehler Publishers

The second edition of this bestselling book, 'Return on Investment in Training and Performance Improvement Programs,' guides you through a proven, results-based approach to calculating the Return on Investment in training and performance improvement...

First published in 1989, this book deals with the impact of cereal production upon the Third World, specifically 'Modern Varieties' (MVs). Using evidence from plant breeding, economics and nutrition science, the authors seek to pinpoint what has been...

Every successful organization needs high-performance teams to compete and succeed. Yet, technical people are often resistant to traditional "touchy-feely" teambuilding. To improve communication, performance, and morale among NASA's technical teams,...

This unique text offers a holistic, insightful and timely exploration of sustainable practices across the fashion industry.The book takes the reader logically through each part of the authors' new Responsible 9 Framework (TM), providing a clear...

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780692154137Author Nick Van DamFormat PaperbackPage Count 282Imprint McKinsey & CompanyPublisher McKinsey & CompanyWeight(grams) 417g

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781578268245Author Amanda RussellFormat HardbackPage Count 400Imprint Hatherleigh Press,U.S.Publisher Hatherleigh Press,U.S.

43 MISTAKES is Duncan Bannatyne's guide to the common traps people in business fall into, and how to stay out of them.Imagine you had your very own personal business adviser, who could give you the benefit of their expertise and help you avoid making...