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The V-Model of Service Quality: An Exploration of African Customer Service Delivery Metrics by Grafton Whyte 9781787696068
RRP: $96.58$80.68Grafton Whyte introduces and explores a new academic theory for customer service delivery for Africa, aimed at addressing issues of poor customer service and poor service delivery. The V-Model of Service Quality (VMSQ) offers a powerful tool for... -
Trends in the Transformation Economy: Where Health, Well-Being & Happiness Matter Most by Christophe Jauquet 9789401499378
RRP: $73.50$47.10In an era of rapid technological and social change Trends in the Transformation Economy offers insights into a new economic landscape. It explores how companies can navigate a world where customers seek not just products, but meaning. The book offers... -
Adolescent Choices and Consequences A psychological perspective by Elio E 9785724866453
RRP: $50.38$35.89Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9785724866453Author Elio EFormat PaperbackPage Count 52Imprint Elio Endless PublishersPublisher Elio Endless PublishersWeight(grams) 91g -
How To Satisfy Patients: Understanding The Path To Strong Provider, Patient Loyalty: Losing Patients by Pamelia Langenbach 9798473965995
RRP: $18.88$15.81Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9798473965995Author Pamelia LangenbachFormat PaperbackPage Count 68Imprint Independently PublishedPublisher Independently PublishedWeight(grams) 113g -
A Study on Customer Relationship Management in Insurance Sector by Amrish Dhawan 9787573240163
RRP: $58.78$42.02Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9787573240163Author Amrish DhawanFormat PaperbackPage Count 204Imprint Independent AuthorPublisher Independent AuthorWeight(grams) 281g -
Happy Customers Faster Cash Eastern Europe chapters by Marcel Wiedenbrugge 9781518794582
RRP: $11.45$10.08Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781518794582Author Marcel WiedenbruggeFormat PaperbackPage Count 34Imprint Createspace Independent Publishing PlatformPublisher Createspace Independent... -
Brand Management by František Pollák 9781803559995
RRP: $210.00$171.63Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781803559995Author František PollákFormat HardbackPage Count 100Imprint IntechOpenPublisher IntechOpen -
Turn Every Transaction Into an Experience: The Definitive Guide to Increasing Car Buyers' Loyalty by Douglas Wright 9781546581406
RRP: $20.90$17.45Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781546581406Author Douglas WrightFormat PaperbackImprint Createspace Independent Publishing PlatformPublisher Createspace Independent Publishing... -
Insiders Know-How: Running Your Own Business by Kizzi Nkwocha 9781499302790
RRP: $63.00$48.26Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781499302790Author Kizzi NkwochaFormat PaperbackPage Count 218Imprint Createspace Independent Publishing PlatformPublisher Createspace Independent... -
Welcome to the Jungle!: Navigating the Wild World of Customer Service by Jonathan J Johnson 9781798959138
RRP: $31.48$25.56Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781798959138Author Jonathan J JohnsonFormat PaperbackPage Count 62Imprint Independently PublishedPublisher Independently PublishedWeight(grams) 95g -
The Insight Loop: Boosting Sales with Customer Insights by Joel K George 9798875991356
RRP: $41.98$32.72Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9798875991356Author Joel K GeorgeFormat PaperbackPage Count 48Imprint Independently PublishedPublisher Independently PublishedWeight(grams) 77g -
Customer Service in Procurement Organizations: 3 Principles & 6 Steps to Dramatically Improve Customer Service by Miguel Salcedo 9781790327775
RRP: $21.00$16.82Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781790327775Author Miguel SalcedoFormat PaperbackPage Count 46Imprint Independently PublishedPublisher Independently PublishedWeight(grams) 100g -
Rediscovering the Essentiality of Marketing: Proceedings of the 2015 Academy of Marketing Science (AMS) World Marketing Congress by Luca Petruzzellis 9783319806761
RRP: $209.98$144.21This book contains the full proceedings of the 2015 Academy of Marketing Science World Marketing Congress held in Bari, Italy. The current worldwide business environment is leading marketing scholars and practitioners to reconsider a number of historical... -
A Business guide to getting paid kit: Get your business credit on track & get your customers to pay with these three books! by Michelle Dunn 9781482632477
RRP: $52.48$40.47Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781482632477Author Michelle DunnFormat PaperbackPage Count 84Imprint Createspace Independent Publishing PlatformPublisher Createspace Independent Publishing... -
Generate Brand Loyalty: How To Create A Great Customer Service Team: Customer'S Experiences by Dede Wetklow 9798471071520
RRP: $18.88$15.81Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9798471071520Author Dede WetklowFormat PaperbackPage Count 100Imprint Independently PublishedPublisher Independently PublishedWeight(grams) 159g -
Salesforce For Dummies by Liz Kao 9781394231669
RRP: $48.28$31.86Your easy-to-follow guide to the world's leading cloud-based CRM software Salesforce gives your business an edge in tracking relationships and managing sales, marketing, customer service, and support operations. Salesforce For Dummies help you take... -
Customer Service and Beyond by Dawn Mushill 9781934509227
RRP: $41.90$31.54Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781934509227Author Dawn MushillFormat PaperbackImprint Thomas Noble BooksPublisher Thomas Noble BooksWeight(grams) 435g -
2000 Miles on Wisdom by Jim Serger 9781936800131
RRP: $35.68$32.95Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781936800131Author Jim SergerFormat PaperbackPage Count 164Imprint Red Bike PublishingPublisher Red Bike PublishingWeight(grams) 227g -
The Consumer Playbook by Mauree Miller 9781503136571
RRP: $33.50$27.34Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781503136571Author Mauree MillerFormat PaperbackPage Count 254Imprint Createspace Independent Publishing PlatformPublisher Createspace Independent... -
The WOW moments MMagic: Customer Care as the starting tip to an inverted pyramid by Krishna Mohan Avancha 9798550260142
RRP: $11.87$10.79Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9798550260142Author Krishna Mohan AvanchaFormat PaperbackPage Count 88Imprint Independently PublishedPublisher Independently PublishedWeight(grams) 127g -
Customer Service Superstars: Six attitudes that bring out our best by Cary Jon Cavitt 9781542543231
RRP: $31.40$25.94Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781542543231Author Cary Jon CavittFormat PaperbackPage Count 146Imprint Createspace Independent Publishing PlatformPublisher Createspace Independent... -
Customer Success: The Essential Guide On How to Deal With Difficult Customers, Learn Effective Customer Service Techniques and Strategies on How You Can Win Difficult Customers by Aryana Konnor 9786069837351
RRP: $39.84$24.78Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9786069837351Author Aryana KonnorFormat PaperbackPage Count 44Imprint Zen Mastery SrlPublisher Zen Mastery SrlWeight(grams) 148g -
Hush Royalty is Walking Through the Door!: How to Provide Outstanding Customer Service and Outshine Your Competition by Jeanne E Degen 9781940128016
RRP: $27.20$21.65Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781940128016Author Jeanne E DegenFormat PaperbackPage Count 46Imprint Jeanne DegenPublisher Jeanne DegenWeight(grams) 132g -
Being the Leader People Want to Follow: Real leaders win the hearts of those they serve by Cary Jon Cavitt 9781542550772
RRP: $31.40$26.33Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781542550772Author Cary Jon CavittFormat PaperbackPage Count 172Imprint Createspace Independent Publishing PlatformPublisher Createspace Independent... -
Designing Service Processes to Unlock Value, Third Edition by Joy M Field 9781637423332
RRP: $67.18$39.75Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781637423332Author Joy M FieldFormat HardbackPage Count 188Imprint Business Expert PressPublisher Business Expert PressWeight(grams) 152g -
Not My Circus, Not My Monkeys: Why the Path to Transformational Customer Experience Runs Through Employee Experience by Lance Gibbs 9781619617094
RRP: $48.28$29.19Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781619617094Author Lance GibbsFormat HardbackPage Count 206Imprint Lioncrest PublishingPublisher Lioncrest PublishingWeight(grams) 372gDimensions(mm) 216mm... -
Human Minded Care: The Pathway to Your Customer's Heart by Cem Ozguven 9781710663037
RRP: $31.48$27.28Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781710663037Author Cem OzguvenFormat PaperbackPage Count 218Imprint Independently PublishedPublisher Independently PublishedWeight(grams) 299g -
The Art and Science of Delivering Superior Customer Service by Charles McIntyre 9781542690775
RRP: $29.38$24.42Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781542690775Author Charles McIntyreFormat PaperbackImprint Createspace Independent Publishing PlatformPublisher Createspace Independent Publishing... -
Happy Customers Faster Cash Hong Kong edition: A guide to effective communication in financial Customer Relationship Management by Alexander Lo 9781537456546
RRP: $41.90$34.19Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781537456546Author Alexander LoFormat PaperbackPage Count 180Imprint Createspace Independent Publishing PlatformPublisher Createspace Independent Publishing... -
7 Practical Steps To Thriving In The Marketplace: : Covid-19 Era And Beyond. by Dele Arogundade 9798588908306
RRP: $20.98$17.16Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9798588908306Author Dele ArogundadeFormat PaperbackPage Count 50Imprint Independently PublishedPublisher Independently PublishedWeight(grams) 140g -
Your Customer Is The Star: How To Make Millennials, Boomers and Everyone Else Love Your Business by Micah Solomon 9781511729970
RRP: $18.17$15.31Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781511729970Author Micah SolomonFormat PaperbackPage Count 94Imprint Createspace Independent Publishing PlatformPublisher Createspace Independent Publishing... -
Guard Against Burnout: 7 Proven Keys to Help You Thrive in the Dental Field by Leslie D Bower 9781545134269
RRP: $16.78$13.65Sorry no description is available for this book at this time. -
Creating a Customer Experience-Centric Startup: A Step-by-Step Framework by Thomas Suwelack 9783030924577
RRP: $69.28$55.27This book explains how startups and brands in general can achieve a high level of customer experience (CX) in today's dynamic and competitive times. A well-structured and easy to apply customer experience framework defines customer experience as the... -
Happy Customers Faster Cash Eastern Europe edition: A guide to effective communication in financial Customer Relationship Management by Cliff Wynn 9781512196634
RRP: $41.48$33.47Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781512196634Author Cliff WynnFormat PaperbackPage Count 146Imprint Createspace Independent Publishing PlatformPublisher Createspace Independent Publishing... -
The 10 Commandments of Client Appreciation: Thou Shalt Create Loyalty - A Step-By-Step Guide to No. 1 Position by Darrell Hardidge 9781981442027
RRP: $31.82$26.12Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781981442027Author Darrell HardidgeFormat PaperbackPage Count 172Imprint Createspace Independent Publishing PlatformPublisher Createspace Independent... -
Five-Star Service: How well are your customers treated? by Cary Jon Cavitt 9781542543330
RRP: $31.40$27.05Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781542543330Author Cary Jon CavittFormat PaperbackPage Count 200Imprint Createspace Independent Publishing PlatformPublisher Createspace Independent... -
Between Doormat & Diva: How Massage Therapists Can Find The Sweet Spot Between Service & Servitude by Kelly Bowers 9798567238363
RRP: $41.90$33.37Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9798567238363Author Kelly BowersFormat PaperbackPage Count 86Imprint Independently PublishedPublisher Independently PublishedWeight(grams) 152g -
Essential Skills: A General Office Vocabulary-Building Workbook by Jennifer Wilkins 9781475971132
$49.16Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781475971132Author Jennifer WilkinsFormat PaperbackPage Count 380Imprint iUniversePublisher iUniverseWeight(grams) 210g -
Customer Service Rules!: 52 Ways to Create A Customer-Centric Business by Steve Hickner 9781938406393
RRP: $31.92$26.33Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781938406393Author Steve HicknerFormat PaperbackPage Count 106Imprint Brigantine MediaPublisher Brigantine MediaWeight(grams) 120g -
Customer Service in the Age of COVID: Learn the Skills You Need to Bring Your Business Through Even the Most Difficult of Times by Kimberly Peters 9798554937088
RRP: $20.98$17.26Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9798554937088Author Kimberly PetersFormat PaperbackPage Count 124Imprint Independently PublishedPublisher Independently PublishedWeight(grams) 152g