Customer Relations

Twitter, smartphones, and self-service kiosks are taking over, and tech-savvy business dealings are no longer an advantage--they're a requirement. With entertaining humor and inarguable logic, author Micah Solomon offers surefire strategies for success...

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780759673199Author Samuel RoseFormat PaperbackPage Count 108Imprint AuthorHousePublisher AuthorHouseWeight(grams) 264g

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780692845561Author Jeffrey L StatonFormat PaperbackPage Count 204Imprint Sankofa Hospitality LLCPublisher Sankofa Hospitality LLCWeight(grams) 152g

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780645948103Author Odette de BeerFormat PaperbackPage Count 174Imprint Amplify Business Coaching and ConsultingPublisher Amplify Business Coaching and...

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780615148977Author Sharon L BurtonFormat PaperbackImprint Sharon L BurtonPublisher Sharon L BurtonWeight(grams) 249g

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780578970684Author Jeff TobeFormat PaperbackPage Count 202Imprint R. R. BowkerPublisher R. R. BowkerWeight(grams) 277g

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780578618395Author Greg SaladinoFormat PaperbackPage Count 96Imprint GS BooksPublisher GS BooksWeight(grams) 141g

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780369343864Author Chip R BellFormat PaperbackPage Count 374Imprint ReadHowYouWantPublisher ReadHowYouWantWeight(grams) 156g

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780369323743Author Stacey HallFormat PaperbackPage Count 388Imprint ReadHowYouWantPublisher ReadHowYouWantWeight(grams) 540g

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780359979950Author Gianna ClarkFormat PaperbackPage Count 102Imprint Lulu.comPublisher Lulu.comWeight(grams) 152g

Appreciating and satisfying the emotional heads of buyers can be the essential factor contributing to the creation of a competitive edge, particularly where close uniformity of quality, price and service exists between competing suppliers. This book...

In this book, an entrepreneur and CEO of a major technology company shares original service concepts that will enable any company to keep customers coming back. What distinguishes America's Service Meltdown: Restoring Service Excellence in the Age of the...

Sorry no description is available for this book at this time.

Re-imagine your business for the age of e-Commerce When you walk through the door of a high-street bookshop, are they able to re-arrange the entire store to reflect your preferences? Amazon can. Since the dawn of mass production, the people who make...

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780966784510Author Timothy L TempletonFormat PaperbackPage Count 128Imprint MasterTrack InternationalPublisher MasterTrack InternationalWeight(grams) 204g

CEOs regularly announce ambitious growth targets, then fail to achieve them. The reason? Their growing addiction to bad profits. These corporate steroids boost short-term earnings but alienate customers. They undermine growth by creating legions of...

Effective communication is essential to a successful business, and this toolkit aims to cover every angle of communication with increasingly demanding customers and clients. The book highlights the importance of effective communication for those...

In today's competitive work environment it is essential to get ahead and get noticed. We do have control over our success in life - we have an opportunity, every day, to change the odds in our favour. Win at Work covers all the areas that we can change...

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781401300340Author Jack MitchellFormat HardbackPage Count 302Imprint HyperionPublisher HyperionWeight(grams) 422gDimensions(mm) 218mm * 147mm * 25mm

An updated edition of this title is available (ISBN 9781444792805) Imagine a workplace where everyone chooses to bring energy, passion and a positive attitude to the job every day. In this engrossing parable, a fictional manager has the responsibility of...

An exploration of the principles of good customer service. This third edition contains new chapters on: delivering knock-your-socks-off e-service; creating trust with your customer; and service recovery expectations. The stories and examples are updated,...

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781564148308Author Jerry R. WilsonFormat PaperbackPage Count 192Imprint Career PressPublisher Red Wheel/Weiser

Sorry no description is available for this book at this time.

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781401300340Author Jack MitchellFormat HardbackPage Count 302Imprint HyperionPublisher HyperionWeight(grams) 422gDimensions(mm) 218mm * 147mm * 25mm

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781456644017Author Joe MangiaracinaFormat PaperbackPage Count 60Imprint Ebookit.comPublisher Ebookit.comWeight(grams) 100g

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781544539157Author Gary GarthFormat PaperbackPage Count 422Imprint Lioncrest PublishingPublisher Lioncrest PublishingWeight(grams) 617g

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781632990877Author John R DiJulius, IIIFormat PaperbackPage Count 150Imprint River Grove BooksPublisher River Grove BooksWeight(grams) 154gDimensions(mm)...

The latest addition to the bestselling Knock Your Socks Off Service series, this book provides you with the practical tools and cost-effective training required to meet their customers' needs.Today's customers are demanding service that is faster,...

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781425704001Author Eden RosenFormat PaperbackImprint XlibrisPublisher XlibrisWeight(grams) 231g

The issue of performance measurement in the leisure industry is increasingly important, from both theoretical (academic) and applied (practitioner) perspectives. Managers need accurate indications of how their organisations are performing, to inform...

In a typical day, a customer's journey moves from a physical to a digital environment multiple times, to successfully and effectively manage a customer's experience organizations need to integrate both these environments in an omnichannel way. This...

Use this bestselling and practical guide to steer you through how to create exceptional customer experience for the modern B2B consumer. This new edition explores key topics such as AI, the role of IT in customer experience and customer relationship...

Business to business (B2B) transactions account for 60-70% of all transactions globally. Considering this, many supplier firms aspire to create high levels of customer engagement, and this involves identifying various ways to improve customer experience...

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781916088320Author Oisin BrowneFormat PaperbackPage Count 162Imprint Bookhub PublishingPublisher Bookhub PublishingWeight(grams) 245gDimensions(mm) 229mm *...

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9798986507507Author C William CrutcherFormat PaperbackPage Count 186Imprint C. William CrutcherPublisher C. William CrutcherWeight(grams) 152g

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9798987367902Author Steven ShawFormat HardbackPage Count 162Imprint Steve Shaw TrainingPublisher Steve Shaw TrainingWeight(grams) 290g

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781937630300Author Jackie L ChaseFormat PaperbackPage Count 176Imprint Adventuretravelpress.comPublisher Adventuretravelpress.comWeight(grams) 254g

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781941478813Author Laurie GuestFormat PaperbackPage Count 192Imprint Windy City PublishersPublisher Windy City PublishersWeight(grams) 263g

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781734538236Author John HeinrichsFormat PaperbackPage Count 336Imprint Jeen Su LimPublisher Jeen Su LimWeight(grams) 216g

As communities demand more transparency and involvement in community affairs, local public administrators and government authorities are seeking new ways to meet those needs. A fundamental way to bridge community needs with authority's actions is through...