Customer Relations

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780966784510Author Timothy L TempletonFormat PaperbackPage Count 128Imprint MasterTrack InternationalPublisher MasterTrack InternationalWeight(grams) 204g

CEOs regularly announce ambitious growth targets, then fail to achieve them. The reason? Their growing addiction to bad profits. These corporate steroids boost short-term earnings but alienate customers. They undermine growth by creating legions of...

Effective communication is essential to a successful business, and this toolkit aims to cover every angle of communication with increasingly demanding customers and clients. The book highlights the importance of effective communication for those...

In today's competitive work environment it is essential to get ahead and get noticed. We do have control over our success in life - we have an opportunity, every day, to change the odds in our favour. Win at Work covers all the areas that we can change...

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781401300340Author Jack MitchellFormat HardbackPage Count 302Imprint HyperionPublisher HyperionWeight(grams) 422gDimensions(mm) 218mm * 147mm * 25mm

An updated edition of this title is available (ISBN 9781444792805) Imagine a workplace where everyone chooses to bring energy, passion and a positive attitude to the job every day. In this engrossing parable, a fictional manager has the responsibility of...

An exploration of the principles of good customer service. This third edition contains new chapters on: delivering knock-your-socks-off e-service; creating trust with your customer; and service recovery expectations. The stories and examples are updated,...

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781564148308Author Jerry R. WilsonFormat PaperbackPage Count 192Imprint Career PressPublisher Red Wheel/Weiser

Sorry no description is available for this book at this time.

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781401300340Author Jack MitchellFormat HardbackPage Count 302Imprint HyperionPublisher HyperionWeight(grams) 422gDimensions(mm) 218mm * 147mm * 25mm

Using simple language, real-life examples and humorous anecdotes, as well as dozens of graphics and check lists, the author explains how easy it can be to deliver exceptional customer service. He aims to show how to use service to differentiate your...

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781456644017Author Joe MangiaracinaFormat PaperbackPage Count 60Imprint Ebookit.comPublisher Ebookit.comWeight(grams) 100g

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781544539157Author Gary GarthFormat PaperbackPage Count 422Imprint Lioncrest PublishingPublisher Lioncrest PublishingWeight(grams) 617g

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781632990877Author John R DiJulius, IIIFormat PaperbackPage Count 150Imprint River Grove BooksPublisher River Grove BooksWeight(grams) 154gDimensions(mm)...

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9798782459260Author Terry RyboltFormat PaperbackPage Count 232Imprint Independently PublishedPublisher Independently PublishedWeight(grams) 272g

The latest addition to the bestselling Knock Your Socks Off Service series, this book provides you with the practical tools and cost-effective training required to meet their customers' needs.Today's customers are demanding service that is faster,...

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781425704001Author Eden RosenFormat PaperbackImprint XlibrisPublisher XlibrisWeight(grams) 231g

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9798864556634Author Jeffrey Ray RogersFormat PaperbackPage Count 372Imprint Independently PublishedPublisher Independently PublishedWeight(grams) 494g

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781690018636Author Greg KihlstromFormat PaperbackPage Count 178Imprint Independently PublishedPublisher Independently PublishedWeight(grams) 245g

The issue of performance measurement in the leisure industry is increasingly important, from both theoretical (academic) and applied (practitioner) perspectives. Managers need accurate indications of how their organisations are performing, to inform...

In a typical day, a customer's journey moves from a physical to a digital environment multiple times, to successfully and effectively manage a customer's experience organizations need to integrate both these environments in an omnichannel way. This...

Use this bestselling and practical guide to steer you through how to create exceptional customer experience for the modern B2B consumer. This new edition explores key topics such as AI, the role of IT in customer experience and customer relationship...

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781670494665Author Creative Gifts StudioFormat PaperbackPage Count 112Imprint Independently PublishedPublisher Independently PublishedWeight(grams) 209g

Business to business (B2B) transactions account for 60-70% of all transactions globally. Considering this, many supplier firms aspire to create high levels of customer engagement, and this involves identifying various ways to improve customer experience...

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781544172071Author Sara HaggettFormat PaperbackPage Count 38Imprint Createspace Independent Publishing PlatformPublisher Createspace Independent Publishing...

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9798473981070Author Melodi WickingsFormat PaperbackPage Count 66Imprint Independently PublishedPublisher Independently PublishedWeight(grams) 109g

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781799253402Author Muhammad FarooqFormat PaperbackPage Count 184Imprint Independently PublishedPublisher Independently PublishedWeight(grams) 207g

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9798472882675Author Eloy BerningerFormat PaperbackPage Count 32Imprint Independently PublishedPublisher Independently PublishedWeight(grams) 59g

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9798470283818Author Melvin BeschornerFormat PaperbackPage Count 226Imprint Independently PublishedPublisher Independently PublishedWeight(grams) 336g

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781916088320Author Oisin BrowneFormat PaperbackPage Count 162Imprint Bookhub PublishingPublisher Bookhub PublishingWeight(grams) 245gDimensions(mm) 229mm *...

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781976325533Author Jeff Tobe M EdFormat PaperbackImprint Createspace Independent Publishing PlatformPublisher Createspace Independent Publishing...

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781717816962Author Kevin HairstonFormat PaperbackPage Count 76Imprint Independently PublishedPublisher Independently PublishedWeight(grams)...

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9798986507507Author C William CrutcherFormat PaperbackPage Count 186Imprint C. William CrutcherPublisher C. William CrutcherWeight(grams) 152g

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9798987367902Author Steven ShawFormat HardbackPage Count 162Imprint Steve Shaw TrainingPublisher Steve Shaw TrainingWeight(grams) 290g

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781795644655Author Andrew PrattFormat PaperbackPage Count 30Imprint Independently PublishedPublisher Independently PublishedWeight(grams) 127g

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781937630300Author Jackie L ChaseFormat PaperbackPage Count 176Imprint Adventuretravelpress.comPublisher Adventuretravelpress.comWeight(grams) 254g

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781941478813Author Laurie GuestFormat PaperbackPage Count 192Imprint Windy City PublishersPublisher Windy City PublishersWeight(grams) 263g

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781734538236Author John HeinrichsFormat PaperbackPage Count 336Imprint Jeen Su LimPublisher Jeen Su LimWeight(grams) 216g

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781546669968Author Daryl L CoveyFormat PaperbackPage Count 80Imprint Createspace Independent Publishing PlatformPublisher Createspace Independent Publishing...

As communities demand more transparency and involvement in community affairs, local public administrators and government authorities are seeking new ways to meet those needs. A fundamental way to bridge community needs with authority's actions is through...