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Both Sides Win! 3 Secrets for Success in Customer Negotiation by Logan Loomis 9780982877135
RRP: $15.60$11.49Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780982877135Author Logan LoomisFormat PaperbackPage Count 104Imprint Logan Loomis, LLCPublisher Logan Loomis, LLCWeight(grams) 127g -
Customer Success Mindset by Jyotsana Shukla 9780645357721
$24.12Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780645357721Author Jyotsana ShuklaFormat HardbackPage Count 220Imprint Jyotasana ShuklaPublisher Jyotasana ShuklaWeight(grams) 426g -
Brand Real: How Smart Companies Live Their Brand Promise and Inspire Fierce Customer Loyalty by Laurence Vincent 9780814439265
RRP: $33.13$22.74Brand Real is a business strategy guide for making a brand's promise stand up at every customer touch point. Packed with proven, repeatable management practices, the book shows how to establish a clean brand architecture while avoiding the needless... -
Knock Your Socks Off Prospecting: How to Cold Call, Get Qualified Leads, and Make More Money by William Miller 9780814472859
RRP: $29.23$15.50"If you hate prospecting, think how much those prospects dread your cold calls! You need techniques that energize and motivate both you and your potential customers. Welcome to Knock Your Socks Off Prospecting. Filled with logical, easy-to-use tools,... -
The Customer Service Activity Book: 50 Activities for Inspiring Exceptional Service by Darryl S. DOANE 9780814433355
RRP: $58.50$48.57"From seasoned veterans to first-timers, any instructor, trainer, manager, consultant, or coach charged with improving customer service will find The Customer Service Activity Book a powerful resource. The activities can easily be used as a complete... -
The Mad Clientist's ABCs of Client Service by Michael B Rynowecer 9780996413404
RRP: $33.15$25.14Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780996413404Author Michael B RynowecerFormat HardbackPage Count 68Imprint Bti PressPublisher Bti PressWeight(grams) 395g -
Clientelligence: How Superior Client Relationships Fuel Growth and Profits by Michael B Rynowecer 9780996413435
RRP: $52.55$37.52Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780996413435Author Michael B RynowecerFormat HardbackPage Count 188Imprint Bti PressPublisher Bti PressWeight(grams) 376g -
Mastering Contact Center Performance: A comprehensive Guide to Effective Measurement by Jt Eskelsen 9780990626039
RRP: $125.09$108.91Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780990626039Author Jt EskelsenFormat PaperbackPage Count 192Imprint ServicequestPublisher ServicequestWeight(grams) 458g -
The Curated Experience: Engineering Customer Service to Build Loyalty by Amas Tenumah 9780692479742
RRP: $15.58$13.86Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780692479742Author Amas TenumahFormat PaperbackImprint Bien LLCPublisher Bien LLCWeight(grams) 145g -
Rapportselling Tales: Successful Selling Strategies for Engaging Customers by Paul Archer 9780957173804
RRP: $19.40$18.41Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780957173804Author Paul ArcherFormat PaperbackPage Count 212Imprint High House PublishingPublisher High House PublishingWeight(grams) 321g -
How to Say it: Creating Complete Customer Satisfaction: Winning Words, Phrases, and Strategies to Build Lasting Relationships in Sales a nd Service by Jack Griffin 9780735205253
RRP: $37.25$32.90Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780735205253Author Jack GriffinFormat PaperbackPage Count 272Imprint Penguin Books Canada LtdPublisher Penguin Books Canada LtdWeight(grams) 331g -
The Best Therapy Experience(R) by John Vacovec 9780990559610
RRP: $19.40$17.04Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780990559610Author John VacovecFormat PaperbackPage Count 154Imprint Sdp PublishingPublisher Sdp PublishingWeight(grams) 213g -
The Customer Loyalty Solution by Arthur Middleton Hughes 9780071589604
RRP: $44.75$39.18Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780071589604Author Arthur Middleton HughesFormat PaperbackPage Count 388Imprint McGraw-HillPublisher McGraw-HillWeight(grams) 517g -
Thank God It's Sunday!: The Gospel of Customer Service by O Bernard Smalls 9780595296064
$14.88Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780595296064Author O Bernard SmallsFormat PaperbackPage Count 136Imprint iUniversePublisher iUniverseWeight(grams) 204g -
Marketing = Customers + Heart: How to Build Your Small Business Growth Strategy by Judy Celmins 9780473614201
RRP: $33.13$29.46Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780473614201Author Judy CelminsFormat PaperbackPage Count 274Imprint Thriveablebiz LimitedPublisher Thriveablebiz LimitedWeight(grams) 322g -
Strategic Customer Management: Strategizing the Sales Organization by Nigel F. Piercy 9780199544509
RRP: $140.40$118.46A revolution is taking place in the way companies organize and manage the 'front-end' of their organization, where it meets its customers. Traditional concepts of sales management, account management, and customer service are being overtaken by... -
Voiceless Customer: Why Customers Leave by Fabiola Corvera-Stimeling 9780998906300
$26.25Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780998906300Author Fabiola Corvera-StimelingFormat HardbackImprint Cocentrum Publishing LLCPublisher Cocentrum Publishing LLCWeight(grams) 386g -
Rethinking Utility Customer Care: Satisfying Your Always-Connected, Always-On Customers by Todd W Arnold 9780996136006
RRP: $95.55$95.34Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780996136006Author Todd W ArnoldFormat HardbackImprint CS WeekPublisher CS WeekWeight(grams) 467g -
Supermarket Diaries by Nina Belen Robins 9780983227526
RRP: $12.68$9.54Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780983227526Author Nina Belen RobinsFormat PaperbackPage Count 52Imprint Thompson & Columbus, Inc.Publisher Thompson & Columbus, Inc.Weight(grams)... -
The A-Z of Service Excellence: The Essential Guide to Becoming a Customer Service Professional by Cate Schreck 9780995357204
RRP: $35.00$26.87Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780995357204Author Cate SchreckFormat PaperbackPage Count 242Imprint Michael Hanrahan PublishingPublisher Michael Hanrahan PublishingWeight(grams) 295g -
Lived Experiences of Public Consumption: Encounters with Value in Marketplaces on Five Continents by D. Cook 9780230517042
RRP: $87.73$87.69This collection of original ethnographically based research from five continents, provides insights into the dynamics of stability and change in our globalizing world. The chapters comprising Live Experiences of Public Consumption give a vivid account of... -
Remember What Your Mamas Taught You: A Unique Way of Looking at Customer Service by Brenda Hill 9780595375363
$11.41Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780595375363Author Brenda HillFormat PaperbackPage Count 64Imprint iUniversePublisher iUniverseWeight(grams) 104g -
High-Tech, High-Touch Customer Service: Inspire Timeless Loyalty in the Demanding New World of Social Commerce by Micah Solomon 9780814439319
RRP: $33.13$26.23Twitter, smartphones, and self-service kiosks are taking over, and tech-savvy business dealings are no longer an advantage--they're a requirement. With entertaining humor and inarguable logic, author Micah Solomon offers surefire strategies for success... -
A Simple Guide to Keep the Customer Happy and Healthy by Samuel Rose 9780759673199
$22.11Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780759673199Author Samuel RoseFormat PaperbackPage Count 108Imprint AuthorHousePublisher AuthorHouseWeight(grams) 264g -
Nice Is Not Enough: An Owners Manual To Train Your Customer Server by Jeffrey L Staton 9780692845561
RRP: $15.41$13.73Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780692845561Author Jeffrey L StatonFormat PaperbackPage Count 204Imprint Sankofa Hospitality LLCPublisher Sankofa Hospitality LLCWeight(grams) 152g -
From Heart to Bottom Line: Master Alignment for Business Success by Odette de Beer 9780645948103
RRP: $73.16$64.55Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780645948103Author Odette de BeerFormat PaperbackPage Count 174Imprint Amplify Business Coaching and ConsultingPublisher Amplify Business Coaching and... -
Quality Customer Service Rekindling the Art of Service to Customers by Sharon L Burton 9780615148977
RRP: $30.23$27.05Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780615148977Author Sharon L BurtonFormat PaperbackImprint Sharon L BurtonPublisher Sharon L BurtonWeight(grams) 249g -
The Art of Successful Restaurant Service: How to Make More Money for You & the House by Dan Licitra 9780595469178
$15.72Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780595469178Author Dan LicitraFormat PaperbackPage Count 132Imprint iUniversePublisher iUniverseWeight(grams) 204g -
Jems from Johnson: A Guide to Successful Customer Relationship Management by Claude Johnson 9780595422616
RRP: $19.50$14.80Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780595422616Author Claude JohnsonFormat PaperbackPage Count 240Imprint iUniversePublisher iUniverseWeight(grams) 358g -
The Art of Celebrity Service by Eric Wilder 9780595401659
$12.66Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780595401659Author Eric WilderFormat PaperbackPage Count 80Imprint iUniversePublisher iUniverseWeight(grams) 127g -
Admit It!: 21 Things You Already Know But Apparently Have Forgotten Regarding Client Service by Craig S Galati 9780595373659
$11.29Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780595373659Author Craig S GalatiFormat PaperbackPage Count 56Imprint iUniversePublisher iUniverseWeight(grams) 68g -
The CX Edge: Critical Customer Experience Questions to ATTRACT, KEEP and WOW Customers by Jeff Tobe 9780578970684
RRP: $28.47$25.58Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780578970684Author Jeff TobeFormat PaperbackPage Count 202Imprint R. R. BowkerPublisher R. R. BowkerWeight(grams) 277g -
Your Customer Service Matters: 5 simple steps to a great customer service company by Greg Saladino 9780578618395
RRP: $19.48$17.08Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780578618395Author Greg SaladinoFormat PaperbackPage Count 96Imprint GS BooksPublisher GS BooksWeight(grams) 141g -
Inside Your Customer's Imagination: 5 Secrets for Creating Breakthrough Products, Services, and Solutions (16pt Large Print Edition) by Chip R Bell 9780369343864
RRP: $52.63$45.71Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780369343864Author Chip R BellFormat PaperbackPage Count 374Imprint ReadHowYouWantPublisher ReadHowYouWantWeight(grams) 156g -
Attracting Perfect Customers: The Power of Strategic Synchronicity (16pt Large Print Edition) by Stacey Hall 9780369323743
RRP: $58.48$52.01Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780369323743Author Stacey HallFormat PaperbackPage Count 388Imprint ReadHowYouWantPublisher ReadHowYouWantWeight(grams) 540g -
Customer W.O.W. Ask Me How by Gianna Clark 9780359979950
RRP: $24.55$22.33Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780359979950Author Gianna ClarkFormat PaperbackPage Count 102Imprint Lulu.comPublisher Lulu.comWeight(grams) 152g -
How to Appreciate Your Customers by B. H. Elvy 9780333598924
RRP: $175.48$175.25Appreciating and satisfying the emotional heads of buyers can be the essential factor contributing to the creation of a competitive edge, particularly where close uniformity of quality, price and service exists between competing suppliers. This book... -
America's Service Meltdown: Restoring Service Excellence in the Age of the Customer by Raul Pupo 9780313386022
$127.78In this book, an entrepreneur and CEO of a major technology company shares original service concepts that will enable any company to keep customers coming back. What distinguishes America's Service Meltdown: Restoring Service Excellence in the Age of the... -
Advances in Corporate Branding by John M. T. Balmer 9781349957989
$196.97Sorry no description is available for this book at this time. -
The Custom Enterprise.Com: Every Message. Every Product. Every Price by Gaby Wiegran 9780273649199 [USED COPY]
RRP: $54.58$47.11Re-imagine your business for the age of e-Commerce When you walk through the door of a high-street bookshop, are they able to re-arrange the entire store to reflect your preferences? Amazon can. Since the dawn of mass production, the people who make...