null

Recently Viewed

Customer Relations

Filter By

Sort By:

Display Type:
Filters
  • Book
  • Qty in Cart
  • Quantity
  • Price
  • Subtotal
  • Both Sides Win! 3 Secrets for Success in Customer Negotiation by Logan Loomis 9780982877135

    Both Sides Win! 3 Secrets for Success in Customer Negotiation by Logan Loomis 9780982877135

    RRP: $15.60
    $11.49
    Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780982877135Author Logan LoomisFormat PaperbackPage Count 104Imprint Logan Loomis, LLCPublisher Logan Loomis, LLCWeight(grams) 127g
    Qty in Cart: 0
    Quantity:
    Price:
    RRP: $15.60
    $11.49
    Subtotal:
  • Customer Success Mindset by Jyotsana Shukla 9780645357721

    Customer Success Mindset by Jyotsana Shukla 9780645357721

    $24.12
    Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780645357721Author Jyotsana ShuklaFormat HardbackPage Count 220Imprint Jyotasana ShuklaPublisher Jyotasana ShuklaWeight(grams) 426g
    Qty in Cart: 0
    Quantity:
    Price:
    $24.12
    Subtotal:
  • Brand Real: How Smart Companies Live Their Brand Promise and Inspire Fierce Customer Loyalty by Laurence Vincent 9780814439265

    Brand Real: How Smart Companies Live Their Brand Promise and Inspire Fierce Customer Loyalty by Laurence Vincent 9780814439265

    RRP: $33.13
    $22.74
    Brand Real is a business strategy guide for making a brand's promise stand up at every customer touch point. Packed with proven, repeatable management practices, the book shows how to establish a clean brand architecture while avoiding the needless...
    Qty in Cart: 0
    Quantity:
    Price:
    RRP: $33.13
    $22.74
    Subtotal:
  • Knock Your Socks Off Prospecting: How to Cold Call, Get Qualified Leads, and Make More Money by William Miller 9780814472859

    Knock Your Socks Off Prospecting: How to Cold Call, Get Qualified Leads, and Make More Money by William Miller 9780814472859

    RRP: $29.23
    $15.50
    "If you hate prospecting, think how much those prospects dread your cold calls! You need techniques that energize and motivate both you and your potential customers. Welcome to Knock Your Socks Off Prospecting. Filled with logical, easy-to-use tools,...
    Qty in Cart: 0
    Quantity:
    Price:
    RRP: $29.23
    $15.50
    Subtotal:
  • The Customer Service Activity Book: 50 Activities for Inspiring Exceptional Service by Darryl S. DOANE 9780814433355

    The Customer Service Activity Book: 50 Activities for Inspiring Exceptional Service by Darryl S. DOANE 9780814433355

    RRP: $58.50
    $48.57
    "From seasoned veterans to first-timers, any instructor, trainer, manager, consultant, or coach charged with improving customer service will find The Customer Service Activity Book a powerful resource. The activities can easily be used as a complete...
    Qty in Cart: 0
    Quantity:
    Price:
    RRP: $58.50
    $48.57
    Subtotal:
  • The Mad Clientist's ABCs of Client Service by Michael B Rynowecer 9780996413404

    The Mad Clientist's ABCs of Client Service by Michael B Rynowecer 9780996413404

    RRP: $33.15
    $25.14
    Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780996413404Author Michael B RynowecerFormat HardbackPage Count 68Imprint Bti PressPublisher Bti PressWeight(grams) 395g
    Qty in Cart: 0
    Quantity:
    Price:
    RRP: $33.15
    $25.14
    Subtotal:
  • Clientelligence: How Superior Client Relationships Fuel Growth and Profits by Michael B Rynowecer 9780996413435

    Clientelligence: How Superior Client Relationships Fuel Growth and Profits by Michael B Rynowecer 9780996413435

    RRP: $52.55
    $37.52
    Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780996413435Author Michael B RynowecerFormat HardbackPage Count 188Imprint Bti PressPublisher Bti PressWeight(grams) 376g
    Qty in Cart: 0
    Quantity:
    Price:
    RRP: $52.55
    $37.52
    Subtotal:
  • Mastering Contact Center Performance: A comprehensive Guide to Effective Measurement by Jt Eskelsen 9780990626039

    Mastering Contact Center Performance: A comprehensive Guide to Effective Measurement by Jt Eskelsen 9780990626039

    RRP: $125.09
    $108.91
    Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780990626039Author Jt EskelsenFormat PaperbackPage Count 192Imprint ServicequestPublisher ServicequestWeight(grams) 458g
    Qty in Cart: 0
    Quantity:
    Price:
    RRP: $125.09
    $108.91
    Subtotal:
  • The Curated Experience: Engineering Customer Service to Build Loyalty by Amas Tenumah 9780692479742

    The Curated Experience: Engineering Customer Service to Build Loyalty by Amas Tenumah 9780692479742

    RRP: $15.58
    $13.86
    Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780692479742Author Amas TenumahFormat PaperbackImprint Bien LLCPublisher Bien LLCWeight(grams) 145g
    Qty in Cart: 0
    Quantity:
    Price:
    RRP: $15.58
    $13.86
    Subtotal:
  • Rapportselling Tales: Successful Selling Strategies for Engaging Customers by Paul Archer 9780957173804

    Rapportselling Tales: Successful Selling Strategies for Engaging Customers by Paul Archer 9780957173804

    RRP: $19.40
    $18.41
    Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780957173804Author Paul ArcherFormat PaperbackPage Count 212Imprint High House PublishingPublisher High House PublishingWeight(grams) 321g
    Qty in Cart: 0
    Quantity:
    Price:
    RRP: $19.40
    $18.41
    Subtotal:
  • How to Say it: Creating Complete Customer Satisfaction: Winning Words, Phrases, and Strategies to Build Lasting Relationships in Sales a nd Service by Jack Griffin 9780735205253

    How to Say it: Creating Complete Customer Satisfaction: Winning Words, Phrases, and Strategies to Build Lasting Relationships in Sales a nd Service by Jack Griffin 9780735205253

    RRP: $37.25
    $32.90
    Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780735205253Author Jack GriffinFormat PaperbackPage Count 272Imprint Penguin Books Canada LtdPublisher Penguin Books Canada LtdWeight(grams) 331g
    Qty in Cart: 0
    Quantity:
    Price:
    RRP: $37.25
    $32.90
    Subtotal:
  • The Best Therapy Experience(R) by John Vacovec 9780990559610

    The Best Therapy Experience(R) by John Vacovec 9780990559610

    RRP: $19.40
    $17.04
    Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780990559610Author John VacovecFormat PaperbackPage Count 154Imprint Sdp PublishingPublisher Sdp PublishingWeight(grams) 213g
    Qty in Cart: 0
    Quantity:
    Price:
    RRP: $19.40
    $17.04
    Subtotal:
  • The Customer Loyalty Solution by Arthur Middleton Hughes 9780071589604

    The Customer Loyalty Solution by Arthur Middleton Hughes 9780071589604

    RRP: $44.75
    $39.18
    Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780071589604Author Arthur Middleton HughesFormat PaperbackPage Count 388Imprint McGraw-HillPublisher McGraw-HillWeight(grams) 517g
    Qty in Cart: 0
    Quantity:
    Price:
    RRP: $44.75
    $39.18
    Subtotal:
  • Thank God It's Sunday!: The Gospel of Customer Service by O Bernard Smalls 9780595296064

    Thank God It's Sunday!: The Gospel of Customer Service by O Bernard Smalls 9780595296064

    $14.88
    Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780595296064Author O Bernard SmallsFormat PaperbackPage Count 136Imprint iUniversePublisher iUniverseWeight(grams) 204g
    Qty in Cart: 0
    Quantity:
    Price:
    $14.88
    Subtotal:
  • Marketing = Customers + Heart: How to Build Your Small Business Growth Strategy by Judy Celmins 9780473614201

    Marketing = Customers + Heart: How to Build Your Small Business Growth Strategy by Judy Celmins 9780473614201

    RRP: $33.13
    $29.46
    Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780473614201Author Judy CelminsFormat PaperbackPage Count 274Imprint Thriveablebiz LimitedPublisher Thriveablebiz LimitedWeight(grams) 322g
    Qty in Cart: 0
    Quantity:
    Price:
    RRP: $33.13
    $29.46
    Subtotal:
  • Strategic Customer Management: Strategizing the Sales Organization by Nigel F. Piercy 9780199544509

    Strategic Customer Management: Strategizing the Sales Organization by Nigel F. Piercy 9780199544509

    RRP: $140.40
    $118.46
    A revolution is taking place in the way companies organize and manage the 'front-end' of their organization, where it meets its customers. Traditional concepts of sales management, account management, and customer service are being overtaken by...
    Qty in Cart: 0
    Quantity:
    Price:
    RRP: $140.40
    $118.46
    Subtotal:
  • Voiceless Customer: Why Customers Leave by Fabiola Corvera-Stimeling 9780998906300

    Voiceless Customer: Why Customers Leave by Fabiola Corvera-Stimeling 9780998906300

    $26.25
    Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780998906300Author Fabiola Corvera-StimelingFormat HardbackImprint Cocentrum Publishing LLCPublisher Cocentrum Publishing LLCWeight(grams) 386g
    Qty in Cart: 0
    Quantity:
    Price:
    $26.25
    Subtotal:
  • Rethinking Utility Customer Care: Satisfying Your Always-Connected, Always-On Customers by Todd W Arnold 9780996136006

    Rethinking Utility Customer Care: Satisfying Your Always-Connected, Always-On Customers by Todd W Arnold 9780996136006

    RRP: $95.55
    $95.34
    Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780996136006Author Todd W ArnoldFormat HardbackImprint CS WeekPublisher CS WeekWeight(grams) 467g
    Qty in Cart: 0
    Quantity:
    Price:
    RRP: $95.55
    $95.34
    Subtotal:
  • Supermarket Diaries by Nina Belen Robins 9780983227526

    Supermarket Diaries by Nina Belen Robins 9780983227526

    RRP: $12.68
    $9.54
    Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780983227526Author Nina Belen RobinsFormat PaperbackPage Count 52Imprint Thompson & Columbus, Inc.Publisher Thompson & Columbus, Inc.Weight(grams)...
    Qty in Cart: 0
    Quantity:
    Price:
    RRP: $12.68
    $9.54
    Subtotal:
  • The A-Z of Service Excellence: The Essential Guide to Becoming a Customer Service Professional by Cate Schreck 9780995357204

    The A-Z of Service Excellence: The Essential Guide to Becoming a Customer Service Professional by Cate Schreck 9780995357204

    RRP: $35.00
    $26.87
    Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780995357204Author Cate SchreckFormat PaperbackPage Count 242Imprint Michael Hanrahan PublishingPublisher Michael Hanrahan PublishingWeight(grams) 295g
    Qty in Cart: 0
    Quantity:
    Price:
    RRP: $35.00
    $26.87
    Subtotal:
  • Lived Experiences of Public Consumption: Encounters with Value in Marketplaces on Five Continents by D. Cook 9780230517042

    Lived Experiences of Public Consumption: Encounters with Value in Marketplaces on Five Continents by D. Cook 9780230517042

    RRP: $87.73
    $87.69
    This collection of original ethnographically based research from five continents, provides insights into the dynamics of stability and change in our globalizing world. The chapters comprising Live Experiences of Public Consumption give a vivid account of...
    Qty in Cart: 0
    Quantity:
    Price:
    RRP: $87.73
    $87.69
    Subtotal:
  • Remember What Your Mamas Taught You: A Unique Way of Looking at Customer Service by Brenda Hill 9780595375363

    Remember What Your Mamas Taught You: A Unique Way of Looking at Customer Service by Brenda Hill 9780595375363

    $11.41
    Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780595375363Author Brenda HillFormat PaperbackPage Count 64Imprint iUniversePublisher iUniverseWeight(grams) 104g
    Qty in Cart: 0
    Quantity:
    Price:
    $11.41
    Subtotal:
  • High-Tech, High-Touch Customer Service: Inspire Timeless Loyalty in the Demanding New World of Social Commerce by Micah Solomon 9780814439319

    High-Tech, High-Touch Customer Service: Inspire Timeless Loyalty in the Demanding New World of Social Commerce by Micah Solomon 9780814439319

    RRP: $33.13
    $26.23
    Twitter, smartphones, and self-service kiosks are taking over, and tech-savvy business dealings are no longer an advantage--they're a requirement. With entertaining humor and inarguable logic, author Micah Solomon offers surefire strategies for success...
    Qty in Cart: 0
    Quantity:
    Price:
    RRP: $33.13
    $26.23
    Subtotal:
  • A Simple Guide to Keep the Customer Happy and Healthy by Samuel Rose 9780759673199

    A Simple Guide to Keep the Customer Happy and Healthy by Samuel Rose 9780759673199

    $22.11
    Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780759673199Author Samuel RoseFormat PaperbackPage Count 108Imprint AuthorHousePublisher AuthorHouseWeight(grams) 264g
    Qty in Cart: 0
    Quantity:
    Price:
    $22.11
    Subtotal:
  • Nice Is Not Enough: An Owners Manual To Train Your Customer Server by Jeffrey L Staton 9780692845561

    Nice Is Not Enough: An Owners Manual To Train Your Customer Server by Jeffrey L Staton 9780692845561

    RRP: $15.41
    $13.73
    Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780692845561Author Jeffrey L StatonFormat PaperbackPage Count 204Imprint Sankofa Hospitality LLCPublisher Sankofa Hospitality LLCWeight(grams) 152g
    Qty in Cart: 0
    Quantity:
    Price:
    RRP: $15.41
    $13.73
    Subtotal:
  • From Heart to Bottom Line: Master Alignment for Business Success by Odette de Beer 9780645948103

    From Heart to Bottom Line: Master Alignment for Business Success by Odette de Beer 9780645948103

    RRP: $73.16
    $64.55
    Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780645948103Author Odette de BeerFormat PaperbackPage Count 174Imprint Amplify Business Coaching and ConsultingPublisher Amplify Business Coaching and...
    Qty in Cart: 0
    Quantity:
    Price:
    RRP: $73.16
    $64.55
    Subtotal:
  • Quality Customer Service Rekindling the Art of Service to Customers by Sharon L Burton 9780615148977

    Quality Customer Service Rekindling the Art of Service to Customers by Sharon L Burton 9780615148977

    RRP: $30.23
    $27.05
    Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780615148977Author Sharon L BurtonFormat PaperbackImprint Sharon L BurtonPublisher Sharon L BurtonWeight(grams) 249g
    Qty in Cart: 0
    Quantity:
    Price:
    RRP: $30.23
    $27.05
    Subtotal:
  • The Art of Successful Restaurant Service: How to Make More Money for You & the House by Dan Licitra 9780595469178

    The Art of Successful Restaurant Service: How to Make More Money for You & the House by Dan Licitra 9780595469178

    $15.72
    Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780595469178Author Dan LicitraFormat PaperbackPage Count 132Imprint iUniversePublisher iUniverseWeight(grams) 204g
    Qty in Cart: 0
    Quantity:
    Price:
    $15.72
    Subtotal:
  • Jems from Johnson: A Guide to Successful Customer Relationship Management by Claude Johnson 9780595422616

    Jems from Johnson: A Guide to Successful Customer Relationship Management by Claude Johnson 9780595422616

    RRP: $19.50
    $14.80
    Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780595422616Author Claude JohnsonFormat PaperbackPage Count 240Imprint iUniversePublisher iUniverseWeight(grams) 358g
    Qty in Cart: 0
    Quantity:
    Price:
    RRP: $19.50
    $14.80
    Subtotal:
  • The Art of Celebrity Service by Eric Wilder 9780595401659

    The Art of Celebrity Service by Eric Wilder 9780595401659

    $12.66
    Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780595401659Author Eric WilderFormat PaperbackPage Count 80Imprint iUniversePublisher iUniverseWeight(grams) 127g
    Qty in Cart: 0
    Quantity:
    Price:
    $12.66
    Subtotal:
  • Admit It!: 21 Things You Already Know But Apparently Have Forgotten Regarding Client Service by Craig S Galati 9780595373659

    Admit It!: 21 Things You Already Know But Apparently Have Forgotten Regarding Client Service by Craig S Galati 9780595373659

    $11.29
    Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780595373659Author Craig S GalatiFormat PaperbackPage Count 56Imprint iUniversePublisher iUniverseWeight(grams) 68g
    Qty in Cart: 0
    Quantity:
    Price:
    $11.29
    Subtotal:
  • The CX Edge: Critical Customer Experience Questions to ATTRACT, KEEP and WOW Customers by Jeff Tobe 9780578970684

    The CX Edge: Critical Customer Experience Questions to ATTRACT, KEEP and WOW Customers by Jeff Tobe 9780578970684

    RRP: $28.47
    $25.58
    Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780578970684Author Jeff TobeFormat PaperbackPage Count 202Imprint R. R. BowkerPublisher R. R. BowkerWeight(grams) 277g
    Qty in Cart: 0
    Quantity:
    Price:
    RRP: $28.47
    $25.58
    Subtotal:
  • Your Customer Service Matters: 5 simple steps to a great customer service company by Greg Saladino 9780578618395

    Your Customer Service Matters: 5 simple steps to a great customer service company by Greg Saladino 9780578618395

    RRP: $19.48
    $17.08
    Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780578618395Author Greg SaladinoFormat PaperbackPage Count 96Imprint GS BooksPublisher GS BooksWeight(grams) 141g
    Qty in Cart: 0
    Quantity:
    Price:
    RRP: $19.48
    $17.08
    Subtotal:
  • Inside Your Customer's Imagination: 5 Secrets for Creating Breakthrough Products, Services, and Solutions (16pt Large Print Edition) by Chip R Bell 9780369343864

    Inside Your Customer's Imagination: 5 Secrets for Creating Breakthrough Products, Services, and Solutions (16pt Large Print Edition) by Chip R Bell 9780369343864

    RRP: $52.63
    $45.71
    Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780369343864Author Chip R BellFormat PaperbackPage Count 374Imprint ReadHowYouWantPublisher ReadHowYouWantWeight(grams) 156g
    Qty in Cart: 0
    Quantity:
    Price:
    RRP: $52.63
    $45.71
    Subtotal:
  • Attracting Perfect Customers: The Power of Strategic Synchronicity (16pt Large Print Edition) by Stacey Hall 9780369323743

    Attracting Perfect Customers: The Power of Strategic Synchronicity (16pt Large Print Edition) by Stacey Hall 9780369323743

    RRP: $58.48
    $52.01
    Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780369323743Author Stacey HallFormat PaperbackPage Count 388Imprint ReadHowYouWantPublisher ReadHowYouWantWeight(grams) 540g
    Qty in Cart: 0
    Quantity:
    Price:
    RRP: $58.48
    $52.01
    Subtotal:
  • Customer W.O.W. Ask Me How by Gianna Clark 9780359979950

    Customer W.O.W. Ask Me How by Gianna Clark 9780359979950

    RRP: $24.55
    $22.33
    Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780359979950Author Gianna ClarkFormat PaperbackPage Count 102Imprint Lulu.comPublisher Lulu.comWeight(grams) 152g
    Qty in Cart: 0
    Quantity:
    Price:
    RRP: $24.55
    $22.33
    Subtotal:
  • How to Appreciate Your Customers by B. H. Elvy 9780333598924

    How to Appreciate Your Customers by B. H. Elvy 9780333598924

    RRP: $175.48
    $175.25
    Appreciating and satisfying the emotional heads of buyers can be the essential factor contributing to the creation of a competitive edge, particularly where close uniformity of quality, price and service exists between competing suppliers. This book...
    Qty in Cart: 0
    Quantity:
    Price:
    RRP: $175.48
    $175.25
    Subtotal:
  • America's Service Meltdown: Restoring Service Excellence in the Age of the Customer by Raul Pupo 9780313386022

    America's Service Meltdown: Restoring Service Excellence in the Age of the Customer by Raul Pupo 9780313386022

    $127.78
    In this book, an entrepreneur and CEO of a major technology company shares original service concepts that will enable any company to keep customers coming back. What distinguishes America's Service Meltdown: Restoring Service Excellence in the Age of the...
    Qty in Cart: 0
    Quantity:
    Price:
    $127.78
    Subtotal:
  • The Custom Enterprise.Com: Every Message. Every Product. Every Price by Gaby Wiegran 9780273649199 [USED COPY]

    The Custom Enterprise.Com: Every Message. Every Product. Every Price by Gaby Wiegran 9780273649199 [USED COPY]

    RRP: $54.58
    $47.11
    Re-imagine your business for the age of e-Commerce When you walk through the door of a high-street bookshop, are they able to re-arrange the entire store to reflect your preferences? Amazon can. Since the dawn of mass production, the people who make...
    Qty in Cart: 0
    Quantity:
    Price:
    RRP: $54.58
    $47.11
    Subtotal:
  • Total: items /

Adding your books to cart