Customer Relations

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780595122592Author Ken G DawsonFormat PaperbackPage Count 124Imprint Writers Club PressPublisher Writers Club PressWeight(grams) 195g

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780578536705Author Elaine M SimpsonFormat PaperbackPage Count 104Imprint Occupancy Solutions LLCPublisher Occupancy Solutions LLCWeight(grams) 150g

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780997680300Author Geoff AblesFormat PaperbackPage Count 150Imprint Wilmington PublishingPublisher Wilmington PublishingWeight(grams) 181g

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780982253915Author Valerie H LundenFormat PaperbackPage Count 178Imprint Bright Performance, LimitedPublisher Bright Performance, LimitedWeight(grams) 213g

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780958011051Author Catherine DeVryeFormat PaperbackPage Count 182Imprint Everest PressPublisher Everest Press

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780984983841Author Stan PhelpsFormat PaperbackPage Count 242Imprint 9 Inch MarketingPublisher 9 Inch MarketingWeight(grams) 152g

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780958011082Author Peter BroelmanFormat PaperbackPage Count 108Imprint Everest PressPublisher Everest PressWeight(grams) 154g

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780595150953Author Edward D GagnonFormat PaperbackPage Count 124Imprint iUniversePublisher iUniverseWeight(grams) 191gDimensions(mm) 229mm * 152mm * 7mm

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780312118853Author Chuck LaughlinFormat PaperbackPage Count 176Imprint St Martin's PressPublisher St Martin's PressWeight(grams) 181g

When every member of staff embraces why guests visit and considers the alternative options they had, you unlock a powerful mindset: The Hospitality Mentality.Guest experience expert Josh Liebman’s The Hospitality Mentality is a framework that leverages a...

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780743270298Author Kenneth BlanchardFormat PaperbackPage Count 208Imprint Free PressPublisher Free PressWeight(grams) 181gDimensions(mm) 211mm * 137mm * 18mm

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781416546900Author Emily YellinFormat PaperbackPage Count 320Imprint Simon Spotlight EntertainmentPublisher Simon & SchusterWeight(grams) 268gDimensions(mm)...

In a world where customer demand is rewriting the rules of manufacturing success, yesterday's best practices may actually hinder companies more than help them. The Quantum Leap: Next Generation documents the forces shaping today's demad-driven markets...

Understand the Keys to Client Acquisition and Lasting RelationshipsMaking powerful connections with a prospective client, so they engage and stay with you is increasingly difficult. C. Richard Weylman’s proven path to cultivating client relationships is...

RockStar Service, Rockstar Profits reveals a new, fast, easy way to increase revenues, grow a business, and create loyal customers for life. Imagine for a moment that your favorite artist, musician, group or rock star came into your office or called you...

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781632651532Author Jim KarrhFormat PaperbackPage Count 224Imprint New Page Books,USPublisher Career PressWeight(grams) 0g

Customer relations is a broadly recognised, widely-implemented strategy for managing and nurturing a company's interactions with clients and sales prospects. It involves using technology to organise, automate, and synchronise business processes --...

A powerful call to action, Customer Centricity upends some of our most fundamental beliefs about customer service, customer relationship management, and customer lifetime value. Despite what the old adage says, the customer is not always right. Even...

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781601630131Author Keith BaileyFormat PaperbackPage Count 160Imprint Career PressPublisher Red Wheel/WeiserDimensions(mm) 216mm * 140mm * 9mm

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781523085637Author Jerry PowerFormat HardbackPage Count 192Imprint Berrett-Koehler PublishersPublisher Berrett-Koehler Publishers

Stop chasing quick commissions—and start building a solid, long-term real estate businessSelling real estate is all about closing as many deals as possible, as quickly as possible, right? Wrong. Nothing could be further from the truth. True success...

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780954874414Author Stephanie E. EdwardsFormat PaperbackPage Count 200Imprint Customer 1st InternationalPublisher Customer Service Global

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9780883910696Author Orv OwensFormat PaperbackPage Count 240Imprint Frederick FellPublisher Frederick Fell

WINNER: CMI Management Book of the Year Awards 2016 - Commuter's Read Category In an age when customers have access to vast amounts of data about a company, its product and its competitors, customer experience becomes increasingly important as a...

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781564146953Author Manzie LawferFormat PaperbackPage Count 224Imprint Career PressPublisher Red Wheel/WeiserWeight(grams) 318g

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781601632760Author Rick ConlowFormat PaperbackPage Count 224Imprint Career PressPublisher Red Wheel/Weiser

Berry-AMA Book Prize FINALIST 2011!"The Right Sensory Mix" is one of the four best marketing books in 2011 according to the American Marketing Association Foundation. The Berry-AMA Book Prize is awarded annually be the Foundation (AMAF) and recognizes...

The fourth in Springer's series on Stakeholder Management books, this volume looks back at the beginnings of Stakeholder Management and how it has developed into a fully-fledged system over the last 20 years. It also highlights the importance of a...

If you ask people what the biggest challenge is in their job it is often handling difficult customers. In the charitable sector, whether the customer is a beneficiary or a benefactor, as in any other 'business' the successful management of customers can...

One of the world's leading experts in the new discipline of 'customer-centricity' explains how it works - and shows how it can revolutionise both business and personal performance. Most businesses today understand the importance of listening to their...

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781591846536Author David Cay JohnstonFormat PaperbackPage Count 336Imprint PortfolioPublisher Penguin Putnam Inc

At an institution of higher learning in one of China's richest coastal cities, the college students are invited to make their complaints known. The students' complaints registered in this book clearly demonstrate that they are keenly aware of the...

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781632650238Author Donna CuttingFormat PaperbackPage Count 256Imprint New Page Books,USPublisher Red Wheel/WeiserWeight(grams) 1g

This book will teach you how to eliminate what customers hate and lead your market and customer satisfaction.Whether you're selling to consumers or business-to-business (B2B), perfection in the marketplace does not exist. When making buying decisions,...

Make your online customers happy-and create new ones-with this winning guide Social media gives you an unparalleled vehicle for connecting and engaging with an unlimited number of customers. Yet this vehicle is different than other, more impersonal...

Competing in a Service Economy is a hands-on guide to creating services, with illustrative examples from service-oriented companies including Disney, Ericsson, IKEA, National Association of Convenience Stores, Ritz Carlton, Scandinavian Airline Systems,...

The Celebrity Experience combines the best practices of the business world with those of the celebrity world to create a practical and proactive guide for anyone who wants to bring their business's internal and external customer service to the level of...

This supplemental text on PR law is intended to be used with other mass communication textbooks. It is intended for the mass communication law course, which is a mainstay in all accredited programs in mass communication, journalism, broadcasting,...

This readable and concise research-based book discusses seven simple rules that will help businesses and individuals improve their customer satisfaction and workplace environments - and make the world a little better and more pleasant. An author team...

This book tells how to develop a successful factory information system to manage and control computer integrated manufacturing (CIM)operations. It is directed and dedicated to those people who are involved in the preservation and enhancement of...