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Modernizing Processes in Public Administrations: Process Management in the Age of e-Government and New Public Management by Jorg Becker 9783642213557
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Modernizing Processes in Public Administrations: Process Management in the Age of e-Government and New Public Management by Jorg Becker 9783642213557

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In this monograph, a new process modelling approach for the public sector is described: the PICTURE method. The approach takes into account the specific characteristics of public administrations. Hence several advantages are derived: increased modelling speed, improved user acceptance and enhanced analysis capabilities.

Book Information
ISBN 9783642213557
Author Joerg Becker
Format Hardback
Page Count 336
Imprint Springer-Verlag Berlin and Heidelberg GmbH & Co. K
Publisher Springer-Verlag Berlin and Heidelberg GmbH & Co. KG

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