Day-in, day-out, managers and supervisors face a myriad of personalities in the workplace. Managing these individual characters can sometimes drive even the calmest boss into a frenzy. Here, for the first time in English, is a humorous, yet practical and effective title on how to deal with all those seemingly `incompetent' people on your staff. Step-by-step, author Gabriel Ginebra guides you through the `Fougi Model' to diagnose inefficiencies and you'll learn how to discern and improve peoples' behaviours in the workplace. Business readers the world over have been impressed with this innovative approach to managing staff; you too, can benefit from this wisdom.

About the Author
Gabriel Ginebra Serrabou began his career as a professor at the Institute of Higher Business Studies (IESE) School of Business at the University of Navarra, and later taught at academic institutions throughout Spain. He has an MBA and a doctoral degree in workplace organization. He has directed consulting projects for companies in a wide range of industries, including finance, pharmacy, healthcare, logistics, and media. Currently Gabriel is a professor of Management Skills at the University of Abat Oliba CEU. He directed the Nicomachean project, which combines classical thought with management competencies. Gabriel's blog can be viewed at http://gestiondeincompetentes.com/.


Book Information
ISBN 9781562868697
Author Gabriel Ginebra
Format Paperback
Page Count 168
Imprint ATD Press
Publisher American Society for Training & Development