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Managing Business Improvement and Quality: Implementing Key Tools and Techniques by Barrie G. Dale 9780631207870
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Managing Business Improvement and Quality: Implementing Key Tools and Techniques by Barrie G. Dale 9780631207870

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Description

Any management team interested in making best use of tools and techniques would benefit from studying the contents of this book. A conscious effort has been made to produce the text in language which is free from jargon.

About the Author
Barrie G. Dale is United Utilities Professor of Total Quality Management and Director of the UMIST Quality Management Centre, Manchester.

Ruth McQuarter is a Research Associate and Honorary Lecturer at the Manchester School of Management.




Book Information
ISBN 9780631207870
Author Barrie G. Dale
Format Hardback
Page Count 208
Imprint Wiley-Blackwell
Publisher John Wiley and Sons Ltd
Weight(grams) 454g
Dimensions(mm) 15mm * 250mm * 150mm

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