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Managing Ambiguity and Change: The Case of the NHS by Sue Dopson 9780333669068
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Managing Ambiguity and Change: The Case of the NHS by Sue Dopson 9780333669068

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Description

This book uses the case of the National Health Service to examine the management of ambiguity and change. Studies of the implementation of the Griffiths Report have identified a number of unintended consequences, but it is argued that they have not adequately theorised these outcomes in the policy implementation process. It is suggested that the process-sociological approach of Elias, and in particular his game models, enable us to better understand the complex interweaving of planned and unplanned processes which is involved in the management of change.

Book Information
ISBN 9780333669068
Author Sue Dopson
Format Hardback
Page Count 172
Imprint Palgrave Macmillan
Publisher Palgrave Macmillan
Weight(grams) 390g

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