Nurses and others in the front-line(paramedics, ambulance staff, hospital and GP receptionists, social workers etc) are reporting an increasing incidence of violence and aggression from patients/clients. Some of these outbursts have resulted in permanent injury, even death, to the health care worker. The book is structured so that the notion of violence becomes more explicit with each succeeding chapter, until finally the violent outburst arrives. It offers practical prevention and management strategies, based on sound research, and provides a comprehensive view of the problem which will be of value to people working in a variety of clinical situations.Topical, vital subject Excellent mix of theory and practiceWide appeal to a variety of nurses and other professionals
Reviews
"An invaluable tool for trained and untrained practitioners from any sphere of health care work. It adds to the rapidly growing body of knowledge in this area, but becomes a standard by which others can be measured ." Stephen Worth MPhil, BSc (Hons) RNT, RCNT, Nurse Teacher University of Manchester, Nurse Education Today No 20, January 2000 theories are discussed in this book; they are useful and mentally stimulating. But there is also a great deal of really useful, practical advice about personal alarms, diversionary tactics methods of avoiding the escalation of aggression and reducing tension. I certainly recommend it highly. " Michael Johnson, Membership Manager, The Association of Medical Secretaries, Practice Manager, Administrators and Receptionists



Book Information
ISBN 9780443059346
Author Tom Mason
Format Paperback
Page Count 288
Imprint Churchill Livingstone
Publisher Elsevier Health Sciences
Weight(grams) 440g