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Information Technology Service Management by Jeff Struik 9781774697481
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Information Technology Service Management by Jeff Struik 9781774697481

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Description

This text is a comprehensive guide to the management of IT services in organizations. It covers topics such as service strategy, service design, service transition, service operation, and continual service improvement. The book is designed to help IT professionals develop effective strategies for delivering high-quality IT services that meet the needs of their organizations. It is an essential resource for anyone involved in IT service management, including IT managers, service desk staff, and IT consultants.

Book Information
ISBN 9781774697481
Author Jeff Struik
Format Paperback
Page Count 190
Imprint Toronto Academic Press
Publisher Arcler Press

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