It is often assumed that the impact and implementation of ICTs (Information and Communication Technologies) will or should be the same in all situations with little regard to the particular social or cultural context. Drawing on experience and research in different societies (Europe, Latin America, etc.), this book explains the nature of organizational diversity in which ICT innovation takes place, and also develops a conceptual approach to account for it. The book draws from institutionalist concepts of organizations, the sociology of technology, current debates on globalization, and critiques of the rationality of modernity. The theoretical perspective is supported empirically by four international case studies. The author shows how the processes of ICT innovation and organizational change reflect local aspirations, concerns, and action, as well as the multiple institutional influences of globalization.

About the Author
Chrisanthi Avgerou is Professor in Information Systems at the London School of Economics. Her research interests include the relationship of information technology to organizational change, and the role of IT in socio-economic development.

Reviews
Review from previous edition 'By situating her inquiry at the intersection of global technical capacities and development shortcomings, Avgerou raises the ante on both subjects. Her approach does not give us easy answers but it does detect unexpected possibilities. A great book!' * Saskia Sassen, Ralph Lewis Professor of Sociology, University of Chicago, and Editor of 'Global Networks, Linked Cities' *
7 the book represents a compelling and important work. The theoretical perspective it offers to the academic field of information systems is a refreshing challenge in a literature that has been too heavily populated by unambitious analyses of small problems using narrow frameworks. While the text is aggressive in scope - as indeed it must be, considering the problems it entertains - it is not diffuse. The ideas in it are drawn tightly together by a strong and consistent logical thread .the book should certainly grace the shelves of all researchers with genuine interest in information technology innovation and organizational transformation.' * Information Technology and People *



Book Information
ISBN 9780199263424
Author Chrisanthi Avgerou
Format Paperback
Page Count 280
Imprint Oxford University Press
Publisher Oxford University Press
Weight(grams) 450g
Dimensions(mm) 234mm * 157mm * 16mm