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Increasing Effectiveness: A Guide to Quality Management by John Stone
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Increasing Effectiveness: A Guide to Quality Management by John Stone

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Description

The management of quality has emerged as the key development issue for education in the 1990s and beyond. In the context of education, quality is an ellusive concept and difficult to define. This text offers practical ideas and suggestions from which the reader can choose to meet their own particular needs in a field where there are seemingly an infinite number of possible approaches.
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'the emphasis is on clear description followed by examples of how they can be implemented based on the author's experience at Swindon College. The author's aim, successfully achieved, is to provide a how-to-do-it guide for managers. It is up to date and includes a chapter on quality in franchising and a section on self-assessment.' - Journal of Education and Work Vol 11:3 1998





Book Information
ISBN 9780750707176
Author John Stone
Format Paperback
Page Count 186
Imprint Routledge Falmer
Publisher Taylor & Francis Ltd
Weight(grams) 294g

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