Recently Viewed

New

How To Write Usable User Documentation, 2nd Edition by Edmond H. Weiss 9780897746397

No reviews yet Write a Review
Booksplease Price: $79.59

  Bookmarks: Included free with every order
  Delivery: We ship to over 200 countries from the UK
  Range: Millions of books available
  Reviews: Booksplease rated "Excellent" on Trustpilot

  FREE UK DELIVERY: When You Buy 3 or More Books - Use code: FREEUKDELIVERY in your cart!

SKU:
9780897746397
MPN:
9780897746397
Available from Booksplease!
Availability: Usually dispatched within 4 working days

Frequently Bought Together:

Total: Inc. VAT
Total: Ex. VAT

Description

This popular handbook presents a step-by-step method for clearly explaining a product, system, or procedure. The easy-to-follow text--packed with examples and illustrations--explains the unique demands of this form of writing and shows how to set up the best user model. The book covers developing a modular outline and storyboard, generating the draft, revising, developing a formal usability test, and supporting and updating user documentation. Also included are a glossary of terms, a listing of books and periodicals for additional information, and an index.



About the Author

Edmond H. Weiss, PhD, is associate professor of communications for the Graduate School of Business Administration, Fordham University, New York, and an independent consultant and lecturer on technical writing, management communication, and documentation. A fellow for the Society of Technical Communication, he is the author of 100 Writing Remedies: Practical Exercises for Technical Writing, The Writing System for Engineers and Scientists, and How to Write Usable User Documentation (originally titled How to Write a Usable User Manual). The latter is among the most frequently cited and discussed works on user documentation.



Reviews
"A readable, thought-provoking volume." - Library Quarterly
"Weiss leads technical writers and documentors through the process of clearly explaining a product, system or procedure." - Sci-Tech Book News
"There may be guidance that pre-dates Weiss' book, but for me this represents the beginnings of user-friendly documentation. Anyone who has struggled through a manufacturer's manuals....needs to know that there is a better way to serve the customer. . . . Effective documentation must factor in motivation. . . . Wiess shows us how. . . . The other problem with conventional documentation, is its internal organization. Instead of self-contained answers, one is forced to leaf from one partial explanation to the next. . . . Weiss gets directly to the point. His answer is modularization. Each section must be short, focused, self-contained, and conceptually autonomous. It must be able to stand on its own, so that if the reader stops right there (wherever that is), he can resume reading without loss at a later point. YES!" - HTML Author



Book Information
ISBN 9780897746397
Author Edmond H. Weiss
Format Paperback
Page Count 280
Imprint Greenwood Press
Publisher Bloomsbury Publishing Plc

Reviews

No reviews yet Write a Review

Booksplease  Reviews


J - United Kingdom

Fast and efficient way to choose and receive books

This is my second experience using Booksplease. Both orders dealt with very quickly and despatched. Now waiting for my next read to drop through the letterbox.

J - United Kingdom

T - United States

Will definitely use again!

Great experience and I have zero concerns. They communicated through the shipping process and if there was any hiccups in it, they let me know. Books arrived in perfect condition as well as being fairly priced. 10/10 recommend. I will definitely shop here again!

T - United States

R - Spain

The shipping was just superior

The shipping was just superior; not even one of the books was in contact with the shipping box -anywhere-, not even a corner or the bottom, so all the books arrived in perfect condition. The international shipping took around 2 weeks, so pretty great too.

R - Spain

J - United Kingdom

Found a hard to get book…

Finding a hard to get book on Booksplease and with it not being an over inflated price was great. Ordering was really easy with updates on despatch. The book was packaged well and in great condition. I will certainly use them again.

J - United Kingdom