There was a time when people were committed to working hard and being productive in the work force. Today, however, some workers have an entitlement mentality and the labor pool includes some people who dona??t want a job - just a paycheck. In response to this trend, Glenn Shepard has written How to Manage Problem Employees. This comprehensive book will tell you how to set new hires up for success, structure compensation packages to maximize their involvement and work ethic, deal with problem areas before they become bad behavior, and motivate slow and often unmotivated employees. You'll learn the different personality types and how to handle specific manifestations of each, including gossiping, back stabbing, direct confrontation, hypochondriacs, breaking the chain of command, and sarcasm, as well as how to terminate employees while staying on solid legal ground.

About the Author
GLENN SHEPARD is the owner and founder of Glenn Shepard Seminars in Nashville, Tennessee. Nearly 100,000 managers, from Fortune 500 companies and small businesses alike, have attended his seminars. He is also the author of How to Make Performance Evaluations Really Work, from Wiley.


Book Information
ISBN 9780471730439
Author Glenn Shepard
Format Paperback
Page Count 208
Imprint John Wiley & Sons Inc
Publisher John Wiley & Sons Inc
Weight(grams) 218g
Dimensions(mm) 219mm * 141mm * 14mm