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Healthcare's Path Forward: How Ongoing Crises Are Creating New Standards for Excellence by Thomas H Lee
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Healthcare's Path Forward: How Ongoing Crises Are Creating New Standards for Excellence by Thomas H Lee

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9781264941254
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Description

From the author of The Epidemic of Empathy in Healthcare and The Good Doctor comes a book that explores how the persistent pandemic has revealed what excellence in healthcare truly means and presents an action plan to achieve it.

The goal of healthcare has always been to reduce suffering, but Covid-19 has sharpened and added important nuances to our understanding of what that means. In Healthcare's Path Forward, Thomas Lee explores how the work of healthcare is being transformed by a deeper knowledge of what suffering means for patients, their families, and healthcare providers themselves. He reveals how to:

  • build patient trust, starting with their initial internet search
  • develop a high-reliability culture that eases patient fears
  • make equity and inclusiveness a cultural norm
  • actively listen to patients across all channels of communication
  • enhance understanding of important issues through AI and other means

Lee uses data to demonstrate trends and insights into how health systems should respond, offers examples of organizations making major advancements, and provides specific, practical recommendations for healthcare leaders, clinicians, and other caregivers. This book is a thoughtful, impassioned call to action.





About the Author
Thomas Lee ha trabajado en Redmond desarrollando materiales para el Microsoft Official Curriculum (MOC) de Windows 2000, ademi?s de varios proyectos de consultori?a.


Book Information
ISBN 9781264941254
Author Thomas Lee
Format Hardback
Page Count 272
Imprint McGraw-Hill Education
Publisher McGraw-Hill Education
Weight(grams) 483g

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