This book provides practical tools to converse effectively and efficiently in five common workplace situations: 1) One-on-one conversations; 2) Meetings; 3) Digital conferences; 4) Presentations; 5) Socials. Beyond the first read, the example-rich chapters provide quick reference on a continuing basis.

First, the book introduces a framework or GAME plan (G: Goal; A: Audience; M: Message; E: Expected Outcomes) that is used to unpack each of the five situations. Specific tools are introduced and applied for structuring messages, depending on the goal, audience, and expected outcomes. Rich examples are used to illustrate how to apply the tools and explicitly phrase messages for effective and efficient conversations. A case study is introduced in the beginning and builds throughout the book to personify and depict how the tools are practiced.

The authors combine their diverse business and communication experiences to bring you a book that is essential to your career success.

Book Information
ISBN 9781524999773
Author Nancy Curtin
Format Paperback
Page Count 277
Imprint Kendall/Hunt Publishing Co ,U.S.
Publisher Kendall/Hunt Publishing Co ,U.S.