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![Foundations of Service Level Management by Wayne Morris 9780672317439 [USED COPY]](https://cdn11.bigcommerce.com/s-zkx5lhzlf8/images/stencil/608x608/products/4882392/4881622/9780672317439__00869.1722131155.jpg?c=1 "Foundations of Service Level Management by Wayne Morris 9780672317439 [USED COPY]")
Description
Foundations of Service Level Management provides detailed recommendations for creating a service level management strategy and establishing service level agreements. This book also shows IT managers and executives at third-party SLM companies how to deploy services more quickly, placing a premium on time to market and time to scale, become more service oriented, delivering guaranteed services through service-level agreements (SLAs), evolve from reactive network management to proactive service management, and reduce costs whenever possible by automating network and service management. Additional resources for this title can be found at: http://www.enterprisemanagement.com/IT_Mgmt_Solutions/
Book Information
ISBN 9780672317439
Author Wayne Morris
Format Paperback
Page Count 288
Imprint Sams Publishing
Publisher Pearson Education (US)
Weight(grams) 391g
Book Information
ISBN 9780672317439
Author Wayne Morris
Format Paperback
Page Count 288
Imprint Sams Publishing
Publisher Pearson Education (US)
Weight(grams) 391g
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