"Required reading for every waiter, waitress, or maitre da hotel . clearly written, and easy to follow ." ----Manfred F. Ketterer Hospitality Management Instructor The Culinary Institute of America Wiley Professional Restaurateur Guides Food and Beverage Service Customer service is the key to a restaurants success and the most important factor in establishing your reputation. The first in a series of service guides, Food and Beverage Service offers essential information on all aspects of food and beverage service for restaurant managers, owners, and personnel. Written by two of todaya s top experts, the guide explains: aeo The responsibilities and procedures of typical positions----captains, servers, and bussers aeo The basics of food and beverage service----how to set the table, explain the menu, sell specials, take an order and pass it to the kitchen/bar, and more aeo A wide range of professional serving techniques and service styles----including American, French, Russian, butler, and cafeteria

Book Information
ISBN 9780471621768
Author Bruce H. Axler
Format Hardback
Page Count 240
Imprint John Wiley & Sons Inc
Publisher John Wiley & Sons Inc
Weight(grams) 632g