Description
Fast track route to mastering empowerment and releasing the full potential of all employees
About the Author
ROGER CARTWRIGHT is a consultant and author specializing in organizational behaviour, management, customer care and tourism. He is the author of over 20 books and has been responsible for the implementation of management development programs run in the US, Europe and India
Book Information
ISBN 9781841122335
Author Roger Cartwright
Format Paperback
Page Count 120
Imprint Capstone Publishing Ltd
Publisher John Wiley and Sons Ltd
Weight(grams) 113g
Dimensions(mm) 173mm * 124mm * 10mm
Covers the key areas of empowerment from understanding how to maximise employee potential and learning how to delegate, coach, and trust, to communicating vision and objectives and the role of the manager as a leader and empowerer
Examples and lessons from some of the world's most successful businesses, including P Mary Kay Cosmetics, Toyota and Marriott Hotels, and ideas from the smartest thinkers, including Kenneth Blanchard, David Logan, Kenneth Murrell, Tom Peters, and Robert E Quinn
Includes a glossary of key concepts and a comprehensive resources guide
About the Author
ROGER CARTWRIGHT is a consultant and author specializing in organizational behaviour, management, customer care and tourism. He is the author of over 20 books and has been responsible for the implementation of management development programs run in the US, Europe and India
Book Information
ISBN 9781841122335
Author Roger Cartwright
Format Paperback
Page Count 120
Imprint Capstone Publishing Ltd
Publisher John Wiley and Sons Ltd
Weight(grams) 113g
Dimensions(mm) 173mm * 124mm * 10mm
