This book presents a citizen-centric perspective of the dual components of e-government and e-governance. E-government> refers to the practice of online public reporting by government to citizens, and to service delivery via the Internet. E-governance represents the initiatives for citizens to participate and provide their opinion on government websites.

This volume in the Public Solutions Handbook Series focuses on various e-government initiatives from the United States and abroad, and will help guide public service practitioners in their transformation to e-government. The book provides important recommendations and suggestions oriented towards practitioners, and makes a significant contribution to e-government by showcasing successful models and highlighting the lessons learned in the implementation processes.

Chapter coverage includes:

• Online fiscal transparency
• Performance reporting
• Improving citizen participation
• Privacy issues in e-governance
• Internet voting
• E-government at the local level

About the Author
Hans Jochen Scholl is an associate professor at the University of Washington's Information School. He teaches and conducts research on information management, process change, and organizational transformation in government and other organizations. He has studied the strategies, motives, and focal areas of business and process change in digital government projects as well as the current practices employed in such projects. His special interests include open government, transparency, integration, interoperability, organizational transformation, and strategic choices in mobile technology diffusion in digital government. His work has appeared in the International Journal of Public Administration, Transforming Government, Electronic Government, International Journal of Electronic Government Research, Government Information Quarterly, Action Research, and the Springer Lecture Notes in Computer Science. He is the principal investigator of the NSF-funded Fully Mobile City Government research project. He chairs the Electronic Government Track at the Hawaii International Conference on System Sciences (HICSS) and serves as a member of the organizing committee of the IFIP EGOVconference. He is the president of the Digital Govern[1]ment Society of North America and the vice chair of the IFIP TC 8.5 Working Group (Information Systems in Public Administration).


Book Information
ISBN 9780765623805
Author Hans J Schnoll
Format Paperback
Page Count 342
Imprint Routledge
Publisher Taylor & Francis Ltd
Weight(grams) 640g