Description
This handy guide and supplemental text examines trends in information and communication technology (ICT) that impact the day-to-day operations of federal, state, and local government. It seeks to improve service delivery, human resource administration, political participation, education, and citizen input (e-democracy), while at the same time recognizes that with ICT's great promise comes great peril in the form of erosion of personal privacy (e-surveillance). Through the use of numerous examples and exercises, Robert Cropf helps students and practitioners alike explore the ways technological change shapes public policy, develop useful tools and skills for working in or with e-government, and understand the role that social media plays in helping to spark political, economic, and social change.
About the Author
Robert A. Cropf is professor of political science at Saint Louis University where he teaches public administration. He is on the editorial board of the International Journal of Information Communication Technologies and Human Development and is author of American Public Administration: Public Service for the 21st Century and coauthor of The Public Administration Casebook.
Reviews
"I spent fifteen years in the government before coming to academia, and I can say that government and public administration is now wholly and completely 'e-government' from a practitioner's standpoint." -- Joe Lyons, director and assistant professor, Security and Strategic Intelligence Program, Saint Louis University
"Cropf offers demonstrated uses of Information and Communications Technology in the areas of budgeting, education, improved service delivery, as well as uses for local government. Cropf's book is a definite read for any public manager." -- Tim Bagwell, School of Social and Behavioral Sciences, Walden University
"Cropf's text provides a useful compilation of insights into the promise and perils of ubiquitous information and communication technology in the public sector. It is a valuable addition to the library of those who seek to better understand concepts like 'e-government,' 'Government 2.0,' and 'intergovernmental relations.' . . . I can think of several courses in our Masters in Public Administration program where this would be a contribution. It would fit well in a special topics course and equally so in introduction to public administration." -- George E. Reed, dean, School of Public Affairs, University of Colorado, Colorado Springs
"Robert Cropf offers an engaging and enjoyable text for students in public administration, public management, public policy, and nonprofit management. The text exposes students to emerging trends in e-government to help prepare them for careers in the modern public sector." -- Bob Blankenberger, chair, Public Administration, University of Illinois at Springfield
Book Information
ISBN 9781442261907
Author Robert A. Cropf
Format Hardback
Page Count 166
Imprint Rowman & Littlefield
Publisher Rowman & Littlefield
Weight(grams) 390g
Dimensions(mm) 238mm * 157mm * 14mm
About the Author
Robert A. Cropf is professor of political science at Saint Louis University where he teaches public administration. He is on the editorial board of the International Journal of Information Communication Technologies and Human Development and is author of American Public Administration: Public Service for the 21st Century and coauthor of The Public Administration Casebook.
Reviews
"I spent fifteen years in the government before coming to academia, and I can say that government and public administration is now wholly and completely 'e-government' from a practitioner's standpoint." -- Joe Lyons, director and assistant professor, Security and Strategic Intelligence Program, Saint Louis University
"Cropf offers demonstrated uses of Information and Communications Technology in the areas of budgeting, education, improved service delivery, as well as uses for local government. Cropf's book is a definite read for any public manager." -- Tim Bagwell, School of Social and Behavioral Sciences, Walden University
"Cropf's text provides a useful compilation of insights into the promise and perils of ubiquitous information and communication technology in the public sector. It is a valuable addition to the library of those who seek to better understand concepts like 'e-government,' 'Government 2.0,' and 'intergovernmental relations.' . . . I can think of several courses in our Masters in Public Administration program where this would be a contribution. It would fit well in a special topics course and equally so in introduction to public administration." -- George E. Reed, dean, School of Public Affairs, University of Colorado, Colorado Springs
"Robert Cropf offers an engaging and enjoyable text for students in public administration, public management, public policy, and nonprofit management. The text exposes students to emerging trends in e-government to help prepare them for careers in the modern public sector." -- Bob Blankenberger, chair, Public Administration, University of Illinois at Springfield
Book Information
ISBN 9781442261907
Author Robert A. Cropf
Format Hardback
Page Count 166
Imprint Rowman & Littlefield
Publisher Rowman & Littlefield
Weight(grams) 390g
Dimensions(mm) 238mm * 157mm * 14mm
