Description
This is a practical, easy-to-use, patient-centred approach to e-communication that can be read from cover to cover, or dipped into as a quick reference guide. It covers potential issues both internally (patients and practice) and externally (the primary care trust and the wider community) and considers both clinical and non-clinical settings and is also a very useful teaching resource. e-Communication Skills adopts the approach that communication is the responsibility of everyone in the primary care team, and helps everyone to play their part.
This is an important book for healthcare professionals in primary care, including administrators and communications managers. It is also vital for healthcare e-organisations such as web based information services and networks, and policy makers and shapers.
About the Author
Simpson Louise, Robinson Paul, Fletcher Mark, Rob Wilson
Reviews
"'[An] excellent short guide to the new world of e-communication. As the technology surrounding health care becomes more all-pervasive, so the demands on health professionals will become more complex. The abilities to educate and support people in making choices with be highly prized. Above all, the ability to communicate in many media will be the hallmark of a skilled professional.' Mike Pringle in the Foreword"
Book Information
ISBN 9781857758689
Author Simpson Louise
Format Paperback
Page Count 156
Imprint Radcliffe Publishing Ltd
Publisher Taylor & Francis Ltd
Weight(grams) 340g
