Do you want to develop effective supervisory, people and management skills? If you work in health or social care as a manager or clinician, deal with people on a daily basis, and need these dealings to be thoughtful, effective and stress free, this is the book for you. It teaches you how to understand and alleviate barriers to effective communication, manage the stresses and conflicts, and develop the effective clinical, people and management skills you need to navigate successfully through a career in healthcare. It challenges the reader to re-construct their approach to leadership and encourages the development of interpersonal, observational and caring skills. This highly practical guide, and its companion volume Developing Assertiveness Skills for Health and Social Care Professionals are essential tools for all health and social care professionals, particularly those in acute medicine, primary care and the community. It is also highly recommended to those without a management role wanting to understand how to develop their relationships with their colleagues and managers.

About the Author
Annie Phillips Writer on Health and Health Management Specialist Paediatric Speech and Language Therapist, Somerset Partnership

Reviews
'At the end of each chapter, there are details of further reading and a useful summary of key points. I very much enjoyed this book and learned a great deal from it about how to get the best out of others and myself in giving compassionate, assertive care.' Paul Jebb, assistant director of Nursing at Blackpool Teaching Hospitals NHS Foundation Trust



Book Information
ISBN 9781846198830
Author Annie Phillips
Format Paperback
Page Count 272
Imprint Radcliffe Publishing Ltd
Publisher Taylor & Francis Ltd
Weight(grams) 544g