Description
About the Author
Mark Johnson is Chairman of The Risk Management Group, a consultancy specialising in operational and revenue risk management services for clients throughout the world. His earlier career included 10 years' experience in narcotics enforcement, followed by senior roles in fraud control and communications risk management at Cable and Wireless, Nortel, and Ericsson.
Reviews
'...fraud is an ever present cost of staying in business and managing that fraud down to acceptable levels is one of the most important roles of operational management. That's easy to say, but hard to execute. I picked up Mark Johnson's Demystifying Communications Risk hoping for a few ideas on this front and I wasn't disappointed...this book distils a great many years of practical experience in a presentable and practical form and is sure to be useful to those entering the realm of revenue management...' Dave Birch, Director of Consult Hyperion '...combined with real-life examples, many of its recommendations carry a weight of realism...This book will provide an interesting read for those who wish to establish, or tighten up risk management controls within their organisation...the book provides food for thought for anyone interested in risk management concepts that are easily transferable to other industries.' Fraud Advisory Panel
Book Information
ISBN 9781409429418
Author Mark Johnson
Format Hardback
Page Count 270
Imprint Routledge
Publisher Taylor & Francis Ltd
Weight(grams) 725g