Description
About the Author
Richard Whiteley, author of The Customer-Driven Company (selected by Fortune as one of the best books of the year), is Vice Chairman and cofounder of The Forum Corporation. Diane Hessan is executive vice president at Forum. Each author holds an M.B.A. from Harvard Business School.
Book Information
ISBN 9780201154931
Author Diane Hessan
Format Paperback
Page Count 336
Imprint Perseus Books
Publisher INGRAM PUBLISHER SERVICES US