Conflict management and harmony building are two key issues of intercultural communication research and merit particular attention in the globally interconnected world. In the expanded second edition, the book explores the effective ways to manage intercultural conflict and develop intercultural harmony, and takes an interdisciplinary approach to address the two issues.

The book begins with the theoretical perspectives on conflict management and harmony building. It examines intercultural communication ethics, diversity and inclusion, conflict resolution, conflict face negotiation, and intercultural competence. It presents both Western and non-Western perspectives. The book then addresses in its second section conflict management and harmony building in specific contexts. These include communication in intergenerational relationships, multinational corporations, and virtual spaces, and covers a range of national cultures including the USA, Japan, Germany, and China.

Drawing on the current research findings, this book covers the major theoretical perspectives and provides for a wide range of discussions on intercultural conflict management. It is a crucial reference for teachers, students, researchers, and practitioners alike.

About the Author

Xiaodong Dai is Associate Professor of Foreign Languages College of Shanghai Normal University, P. R. China. He currently serves as the Vice President of the China Association for Intercultural Communication (CAFIC).

Guo-Ming Chen is Emeritus Professor of Communication Studies at the University of Rhode Island, USA. He is the founding president of the Association for Chinese Communication Studies. He served as the Executive Director (2008-2014) and President of the International Association for Intercultural Communication Studies (2015-2017). Chen has published numerous books, articles, and book chapters.

Reviews

'There is hardly a more timely and important subject to study than conflict, its cultural conceptions and enactment. Given the complexity of the world's stages today, there is hardly a more challenging arena in which to study conflict than through an intercultural and international lens. Here in Dai's and Chen's new edition, we have a wide range of studies that address these concerns. The international network of scholars spans a range of fields and nations and thus adds diversity in region to this type of study as well as a wide range in scholarly approaches. Readers will enjoy a breadth in views, finding conflict to be conceived, addressed, and managed in particular and multiple ways. Reading these works with an eye toward further inquiry and practice will no doubt serve as an aid to further knowledge and social betterment.'

Donal Carbaugh, Professor Emeritus, University of Massachusetts Amherst, USA

'This edited volume on intercultural conflict could not appear at a better time! Incorporating multidisciplinary approaches, perspectives, and contexts, the renown contributors suggest ways to explain and diffuse enduring conflicts, predict or prevent others from erupting, and how to address or handle tensions so that constructive interconnectivity can be realized. The book brilliantly includes both established and updated thinking, Eastern and Western approaches, theoretical and applied perspectives on complex conflict landscapes, and highlights future research directions on intercultural negotiation, mediation, and harmony. As the world grapples with complex tensions within or between persons, communities, groups, or nations, this work provides scholarly hope that conflict can be meaningfully understood in more cultural contexts and managed or resolved through initiatives based on intercultural insights.'

Steve J. Kulich, Professor, Past-President of the International Academy of Intercultural Research (IAIR) (2019-2021), Founder of the SISU Intercultural Institute (2006-) and the Journal of Intercultural Communication & Interactions Research (JICIR) (2021-, Peter Lang).

'Conflict Management and Intercultural Communication treats intercultural conflict from an impressive array of theoretical and philosophical perspectives. The book also creatively explores harmony-building in vital and fascinating contexts, including virtual environments. This book is a must-have resource for anyone interested in conflict resolution across cultural landscapes.'

Alberto Gonzalez, Professor, College of Arts and Sciences, Bowling Green State University, USA

Book Information
ISBN 9781032181219
Author Xiaodong Dai
Format Paperback
Page Count 350
Imprint Routledge
Publisher Taylor & Francis Ltd
Weight(grams) 700g