Aimed at first- and second-year interpersonal communications courses at both the college and university levels, Communication in Everyday Life is a comprehensive introduction to interpersonal communication and the different contexts-both personal and professional-in which communication and interaction take place. The book begins with an overview of the concepts, theories, and applications of communication before moving on to examine such crucial topics as how we perceive ourselves and others, listening, verbal and non-verbal communication, and negotiation. Featuring attention-grabbing narratives and drawing on examples from a wide range of disciplines-including nursing, policing, business, and social work-Communication in Everyday Life provides a well-rounded introduction to how we communicate in both our personal and professional lives.

About the Author
Sherry Devereaux Ferguson is a senior professor and former chair and director of graduate studies for the Department of Communication, University of Ottawa. She is past chair of the Public Relations Division of the International Communication Association, and has acted on the editorial boards of numerous communication journals. Jenepher Lennox-Terrion is associate professor and director of undergraduate studies in the Department of Communication, University of Ottawa. Rukhsana Ahmed is associate professor in the Department of Communication, University of Ottawa. Her primary area of research is health communication with a focus on interpersonal communication across cultures and within organizations. Peruvemba Jaya is associate professor in the Department of Communication, University of Ottawa. She is currently working on a co-edited volume on immigrant women in Atlantic Canada.

Reviews
"The opening story for Chapter One is powerful. You had my full attention, wanting to read more. The stories throughout the book are excellent." --Laura Doan, Thompson Rivers University "The story-based format is something new that students would find interesting and engaging and teachers would find helpful for class discussions." --Victoria O'Connor, Algonquin College "I found [the book] quite interesting as it included historical data and stories that I had not heard of...It would be a useful guide to further develop my own thinking about interpersonal skills." --Joanne Spence, Humber College



Book Information
ISBN 9780195449280
Author Sherry Devereaux Ferguson
Format Paperback
Page Count 432
Imprint Oxford University Press, Canada
Publisher Oxford University Press, Canada
Weight(grams) 770g
Dimensions(mm) 255mm * 205mm * 15mm