Effective communication is at the heart of good management. This comprehensive book describes effective communication skills including organisational structures group dynamics overcoming barriers to good communication effective listening and counselling skills in primary care. It provides the reader with the tools needed to manage effectively including those essential for leadership interviewing teaching and supervision. In addition it looks at strategies for dealing with stress such as problem solving techniques and improving personal organisation. Communication and the Manager's Job is a concise yet comprehensive guide for GPs practice managers and all members of the primary care team with an interest in their own personal and professional development.

Book Information
ISBN 9781857755343
Author Annie Phillips
Format Paperback
Page Count 186
Imprint Radcliffe Publishing Ltd
Publisher Taylor & Francis Ltd