Presents the fundamentals of coaching, including topics such as push versus pull coaching, acting as a catalyst, learning how to listen, and providing accountability and structure. It provides insight into generational differences that can make communication difficult and coaching impossible. Focusing on the challenges presented by a workforce characterized by multiple generations, it provides an overview of how different generations experience their formative years and how these differences affect the ways they think and express themselves.

About the Author
Lisa Haneberg has 25 years of experience as a coach, trainer, writer, and consultant, and is currently vice president for MPI Consulting, an organization development practice in Cincinnati. When it comes to delivering fresh, practical approaches to the art of coaching, you can't beat Haneberg. Her upbeat, no-nonsense style makes her books engaging, applicable, and unquestionably valuable. Never one to get hung up about corporate formality, Haneberg is quick to point out that "we all drive each other bonkers," and to provide a sound framework for improving coaching and communications despite individual differences.But don't let her lighthearted approach fool you: Haneberg has heavyweight experience in the fields of organization development and management and leadership training. She has worked with leaders in organizations as varied as Intel, Black & Decker, Amazon.com, Mead Paper, and the Royal Government of Thailand. With a degree in behavioral sciences from the University of Maryland, Haneberg is the author of 10 other books, including Organization Development Basics and Coaching Basics (both from ASTD Press). She is also author of numerous articles and essays and the popular blog Management Craft. Haneberg enjoys tooling around country roads on her purple motorcycle named Hazel, and she lives in Cincinnati with two cats, two big dogs, and one husband.Browse more books by Lisa Haneberg.

Reviews
'The daily drama of clashing communication styles.' Sound familiar? In the sea of stuff about coaching in business, coachability is seldom explored. This book is worth more than its price simply for the definition of what coachability looks like. Haneberg is a prolific thinker, speaker, and writer who persistently delivers pragmatic learning that is applicable immediately. She does not disappoint! -- Teri Bump, vice president, University Relations/ Student Development, American Universities



Book Information
ISBN 9781562867195
Author Lisa Haneberg
Format Paperback
Page Count 224
Imprint ATD Press
Publisher American Society for Training & Development
Weight(grams) 193g
Dimensions(mm) 229mm * 152mm * 8mm