Managers and supervisors need to sharpen their coaching skills if they want their employees to achieve high performance. This guidebook details what those in charge can do to develop their staff and help them meet, and even exceed, organizational expectations.

About the Author
BILL FOSTER, Managing Director of the Publications Division for Richard Chang Associates, Inc., is a practicing manager and trainer with over twelve years of experience in helping others perform better. With a strong background in leadership development, customer service, and selling skills, he has worked with organizations in more than thirty countries. KAREN R. SEEKER, a Senior Consultant for Richard Chang Associates, Inc., is highly skilled in the areas of performance improvement, process management, reengineering, and strategic planning. For over twelve years she has led numerous commercial, government, and academic organizations to improve their performance, specializing in high-tech research and development environments, as well as major corporate providers.


Book Information
ISBN 9780787951139
Author Bill Foster
Format Paperback
Page Count 128
Imprint Pfeiffer
Publisher John Wiley & Sons Inc
Weight(grams) 286g
Dimensions(mm) 260mm * 179mm * 30mm