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"Service" in this book refers to the behaviors and actions of serving customers. "Selling" in this book refers to the behaviors and actions of selling products to customers. Hence, this book is completely different from other books on these subjects --...

How do you get the best out of people? What does it take to make a team thrive? From the head coach of the U.S. Women's National Soccer Team and legendary coach of Chelsea FC comes a book of hard-won lessons for leading a team to success, on and off the...

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781138345751Author Lee MilesFormat HardbackPage Count 348Imprint RoutledgePublisher Routledge

Build to Rent (BTR) is a form of residential tenure which first emerged in the United States, where it is known as Multifamily Housing. While it has been a mature asset in the United States for over a decade, it is relatively new to the UK and Ireland...

This book provides a powerful, intuitive methodology on how to approach data leadership in a way that will steer organizations to deliver effective, improved and sustained data performance. Data Excellence shows how data leaders can strategize and...

Adam Smith’s contribution to economics is well recognised, yet scholars have recently been exploring anew the multidisciplinary nature of his works.The Adam Smith Review is a rigorously refereed annual review that provides a unique forum for...

When you become the final decision maker, everything changesWe all know that it’s tough at the top. But nothing, nothing can quite prepare you for becoming CEO. Even with the best CV and experience in the world, you can still be taken aback by the...

The Power of Where presents the visionary concepts of Jack Dangermond, cofounder of Esri®, the world’s leading mapping software company. With a foreword by bestselling author and writer for The Atlantic, James Fallows, it’s filled with the latest web...

In a world increasingly driven by artificial intelligence, leadership needs to move beyond the “agile” approach, which dominated organizational leadership practices at the end of the 20th century. What is required now for successful leaders is a skillful...

This book provides a comprehensive analysis of the theoretical tools, real-world applications, policy implications and corner solutions of microeconomics.It offers a discussion of all significant topics including applications and extension of consumer...

For business success, organizations need engaged employees working in high-performing teams as well as an inclusive culture that attracts and supports these employees. This book shows how to adopt a people and culture approach to the organization rather...

Trust and Artificial Intelligence: Development and Application of AI Technology explores the crucial role of trust in the development and application of artificial intelligence (AI) technology. The book discusses the challenges and opportunities...

Dieses Buch beschreibt den Rahmen und den aktuellen Stand der Additiven Fertigung (3D-Druck) in Deutschland. Es bringt Entscheiderinnen und Entscheidern aus Politik, Wirtschaft und Wissenschaft die Potenziale und Herausforderungen der Additiven Fertigung...

Well-being and Wellness: Psychosocial Risk Management is a companion to Health and Safety: Risk Management that describes the techniques and background knowledge for preventing injury and ill health in the workplace. The new book instead describes the...

Competition is a core element of economic growth, but empirical evidence on how competition affects productivity in the Latin America and the Caribbean (LAC) region is limited. This study fills this gap with state-of-the-art empirical research, drawing...

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9781648230127Author Emmanuel ProbstFormat HardbackPage Count 200Imprint powerHouse Books,U.S.Publisher powerHouse Books,U.S.

Spurred by the COVID-19 pandemic, new forms of working together have been developed, such as global or local virtual team collaboration or extensive work-from-home. Today work is increasingly team-based, digitalized and flexible, with wide-ranging...

Social entrepreneurs are people who launch ventures aimed at promoting positive change in their community and the world. Their bottom line is not financial profit but the common good. Drawing on his extensive career, John Marks has written a...

Through the unique combination of evolutionary biology and management theory applied to business cases, and keeping in mind that organisations are fundamentally human systems, Goh and Mundra propose organisational evolvability as a new frame to guide...

This topical book examines and tests the complexities of unintended consequences of social media that often impact brands and companies from both an economic and a reputational lens. The book introduces the term “corporate cancel culture”, highlighting...

This book presents the first ever comprehensive approach to evaluating and redesigning Human Resource Development (HRD) function and intervention to maximise their contribution to business excellence.The HRD function recognizes the significance of...

Transnational labour governance is in urgent need of a new paradigm of democratic participation, with those who are most affected - typically workers - placed at the centre. To achieve this, principles of industrial democracy and transnational governance...

With disruptive technologies on the horizon, traditional employment models are becoming outdated. How will your organization adapt to the evolving landscape of work?Business is on the cusp of an inevitable and profound transformation. Conventional work...

What would the world of work look like if interpreted through the lens of the fairytale? To answer this question Once Upon a Time in Facilities Management explores storied spaces and metaphorical archetypes in the study of business, management, and...

The purpose of this book is to offer health system board members an actionable, concise guide on their role as well as provide updates on key changes in health care delivery, including evidence and contemporary examples.The goal is for any board member...

The West does not understand African economics. In a fearless, funny polemic, a historian exposes the blinkered assumptions of centuries of Western interventions on the continent. We need to think differently about African economics. For centuries,...

This book presents cutting-edge findings that draw on the use of AI, the Industrial Internet of Things, Blockchain, and Co-Analytics for the development of Circular Economy (CE) models to make organizational activities more sustainable. A further goal is...

Practical and authentic, this essential career handbook provides every young person with inspiration and practical pathways to overcome socio-economic adversity and achieve their career ambitions. Written by an impressive group of senior professionals...

Dieses Buch will epochal bedeutende Weltanschauungskämpfe zwischen lichteren und finsteren Kräften mit deren inzwischen unsere Zivilisation bedrohenden Zerstörungsprozessen einerseits aber auch auf deren Hauptverursachungen abzielende Rettungsstrategien...

In today's rapidly evolving accounting landscape, success hinges on embracing cutting-edge technologies. Data analytics and blockchain technology have become indispensable tools for accountants as businesses increasingly digitize their operations. To...

This book presents selected proceedings of DEA45: International Conference on Data Envelopment Analysis, which was held September 4-6, 2023, at Surrey Business School, University of Surrey, Guildford, UK. It contains theoretical and empirical papers on...

Aufbau, Implementierung und Gelebtwerden einer Compliance-Organisation in Unternehmen erfordern eine ganzheitliche Sichtweise auf das Thema. Ausgehend von juristischen und betriebswirtschaftlichen Fragestellungen beleuchten die Beiträge dieses Bandes die...

In a world where your hiding places are suddenly exposed, where do you put your skeletons? This is more than the story of Credit Suisse, a bank that failed; it's an investigation into greed, lies and unrelenting human ambition.Credit Suisse was a...

Apologies but we at Booksplease don't have a full description for this book.Book InformationISBN 9789812703651Author Ralph D ChristyFormat PaperbackPage Count 250Imprint World Scientific Publishing Co Pte LtdPublisher World Scientific Publishing Co Pte...

What measures do you use to spot talent and measure employee performance? How do you decide who gets promoted? Are these methods fair and inclusive? Organizations are keen to recruit and retain a diverse workforce but the talent management processes in...

This book, for the first time, proposes the complex systems management theory based on the integration of complex systems theory and management science to solve the overall complexity problem that cannot be dealt with by the reductionism approach. This...

Managing in Organisations is a concise, accessible and practical approach to the difficult job of line management. It offers a kit of management tools and a range of worked examples that can be used to address the key tasks that managers face in the...

Imagining a better future is at the heart of development. But mainstream development models are driven by a very narrow, Western- centric set of ideas about what it means to be human. What could be possible if we let ourselves imagine differently? As...

Sweating Together: How Peloton Built a Billion Dollar Venture and Created Community in a Digital World by David J. Miller, PhD (#ChicagoBorn) The ultimate front row look at the meteoric rise of Peloton, one of the hottest consumer and fitness brands in...

The book covers the broad area of Corporate Governance (CG) and its constituents. It includes new and contemporary topics such as CG in family-controlled businesses, governance of multinational corporations, related party transactions and impact...