Description
Over the last two decades, Service Innovation Studies (SIS) has achieved 15 distinct and important advances. This Research Agenda outlines these major developments, setting out the research priorities in the field. Faiz Gallouj and Faridah Djellal have drawn together an array of renowned contributors to create a multidisciplinary analysis of the topic that illustrates the strength of this research trajectory.
International experts in the field of SIS consider the issue of innovation in services in relation to a number of major contemporary challenges, including environmental issues, social inclusion, economic development, gender, ethical issues, religion and public organizations. Moving from an overview of the 15 advances already made, this Research Agenda outlines the 15 main challenges that could structure research over the next decade, distinguishing between societal challenges, organizational and structural challenges, and methodological and didactic challenges.
This is an enlightening book for both services and innovation scholars in the fields of economics, management science and public administration who wish to develop further research in SIS.
Contributors include: F. Adrodegari, A. Bianchi, F. Djellal, B. Edvardsson, C. Gallouj, F. Gallouj, H. Lagunes, C. Lim, P. Maglio, G. Marin, T. Paschou, M. Perona, J. Reynoso, L. Rubalcaba, N. Saccani, M. Toivonen, B. Tronvoll, L. Wittel, A. Zanfei
About the Author
Edited by Faiz Gallouj and Faridah Djellal, Professors of Economics and members of CLERSE-CNRS, University of Lille, France
Reviews
'This book makes an important contribution that will be most useful to scholars, students and practitioners. It provides a well structured and comprehensive framework of the basic tools that are indispensable to understand the dynamics of innovation in the knowledge intensive service industries that are at the core of advanced economies.'
--Cristiano Antonelli, University of Turin and Fellow of the Collegio Carlo Alberto, Italy
'Service innovation is now recognised as a critical phenomenon in contemporary economies. The distinguished contributors to this collection highlight major themes in the research literature that has sought to explicate this multifaceted topic, bring fresh perspectives to bear on complex and often contentious issues, and identify important approaches for future study and practice.I strongly recommend this timely and provocative book!'
--Ian Miles, University of Manchester, UK
'This book represents an important initiative in the refocusing of innovation toward the very heart, though often ignored aspect, of value creation - service. It brings together some of the best thinkers in the service-innovation intersection to address the challenges and issues related to this essential refocusing process. I highly recommend it.'
--Stephen L. Vargo, University of Hawai'i, USA
Book Information
ISBN 9781786433442
Author Faiz Gallouj
Format Hardback
Page Count 200
Imprint Edward Elgar Publishing Ltd
Publisher Edward Elgar Publishing Ltd
