Description
About the Author
Maxine Kamin is founder and president of TOUCH Consulting, Inc., specializing in consulting services with Fortune 500 companies, colleges, local and state governments, and entertainment groups and previously held the position of manager of instruction and evaluation at American Express. Maxine is a professor in leadership and organization development at Florida Atlantic University and is published as author of Customer Service Training (2002). She holds a Masters in Education, and resides in Plantation FL.
Book Information
ISBN 9781562865900
Author Maxine Kamin
Format Paperback
Page Count 192
Imprint ATD Press
Publisher American Society for Training & Development