Description
Offers a practical handbook for practitioners combining theory and practice into a quick, accessible practice. Easily applicable to both public and private sector including case studies from healthcare, local government, manufacturing, logistics and the service sector Checklists and templates available online
About the Author
Mark Eaton is the MD and operations director of Amnis, a consultancy specializing in helping organizations to prepare for, implement and sustain improvement using a combination of Strategic Planning, Lean/Sigma and Change Management approaches. Mark is an Engineer by training but has spent the last 15 years involved in service improvement, business improvement and Lean in a variety of sectors. A frequent presenter at conferences, workshops and master classes he has also written the book Lean for Practitioners.
Book Information
ISBN 9780749467739
Author Mark Eaton
Format Paperback
Page Count 328
Imprint Kogan Page Ltd
Publisher Kogan Page Ltd
Weight(grams) 524g
Dimensions(mm) 234mm * 156mm * 19mm