Written as a tool for both researchers and communication managers, the Handbook of Crisis Communication is a comprehensive examination of the latest research, methods, and critical issues in crisis communication.

• Includes in-depth analyses of well-known case studies in crisis communication, from terrorist attacks to Hurricane Katrina
• Explores the key emerging areas of new technology and global crisis communication
• Provides a starting point for developing crisis communication as a distinctive field research rather than as a sub-discipline of public relations or corporate communication

About the Author
W. Timothy Coombs is Professor at the Nicholson School of Communication at University of Central Florida, USA. He is the author of Code Red in the Boardroom (2006), and Today's Public Relations (2006).

Sherry J. Holladay is Professor at the Nicholson School of Communication at University of Central Florida, USA. She is the author of numerous articles related to corporate communication.

Together, they have co-authored It's Not Just PR (2007), PR Strategy and Application (2010) and Managing Corporate Social Responsibility: A Communication Approach (2011). All titles are published by Wiley-Blackwell.

Reviews

"The inherent fascination of an unfolding crisis combined with an engaging style make the handbook, although occasionally dense, a thoroughly engaging read and an essential resource for anyone interested in the field of crisis communication. Summing Up: Highly recommended. Students, upper-division undergraduate and up; researchers; faculty; professionals." (Choice, 1 July 2012)

Book Information
ISBN 9781444361902
Author W. Timothy Coombs
Format Paperback
Page Count 768
Imprint Wiley-Blackwell
Publisher John Wiley and Sons Ltd
Weight(grams) 1152g
Dimensions(mm) 246mm * 172mm * 35mm